Job Description
Job Description
Position Title: Facilities Manager (FACM)
Department: Facilities
Reports To: Chief Operating Officer (COO)
Position Classification: Full Time, Salaried, Exempt, Benefit Eligible
Work Location: Onsite at the Queens Museum
Work schedule: Wednesday - Sunday (10:00 AM - 6:00 PM); Evenings as needed
Salary Range: $70,000 to $75,000/annually
Management Classification: Supervisory
About the Queens Museum
The Queens Museum is dedicated to presenting high quality arts and educational programming for the people of New York, and particularly the residents of Queens, a uniquely diverse ethnic, cultural, and international community. The Museum’s work honors the history of our site and the diversity of our communities through a wide ranging and integrated program of exhibitions, educational initiatives, and public events.
In this current moment of uncertainty, we recognize that museums should serve as places of care; not just for their collections, but for their communities, staff, and artists. The Queens Museum strives to be a cultural institution that is open, responsive, inclusive, and empathetic.
You can learn more about the history of the Queens Museum building online at queensmuseum.org
Position Overview
The Queens Museum seeks a highly organized and technically skilled Facilities Manager (FACM) to oversee the day-to-day operation, maintenance, and safety of the Museum’s building and physical plant. The ideal candidate has practical knowledge of building systems and the trades, including HVAC, electrical, plumbing, carpentry, and general building maintenance.
Reporting to the Chief Operating Officer (COO), the Facilities Manager supervises and supports the Facilities team, coordinates outside contractors and service providers, oversees preventive maintenance and repairs, and ensures that the Museum’s facilities operate safely, reliably, and efficiently. The position plays an important role in protecting the safety of staff and visitors, maintaining appropriate environmental conditions for the Museum’s collections and archives, and supporting exhibitions, events, and public programming.
The Facilities Manager also coordinates facilities-related logistics associated with capital construction and works collaboratively with Museum departments, building engineers, contractors, and external partners to maintain continuity of Museum operations.
The successful candidate will combine strong technical knowledge with effective supervisory, organizational, administrative, and communication skills. They will demonstrate sound judgment, initiative, and the ability to prioritize competing needs in a complex, public-facing environment.
Bilingual candidates and candidates who live in Queens are strongly encouraged to apply.
Essential Functions
1. Building Operations and Maintenance
- Oversee day-to-day facilities operations and coordinate the maintenance, repair, and upkeep of the Museum’s building, equipment, and infrastructure.
- Monitor the condition and performance of building systems, including HVAC, electrical distribution, plumbing, lighting, building controls, elevators, fire alarm and life-safety systems, access control, and security systems.
- Develop, maintain, and improve preventive maintenance schedules for routine, seasonal, and specialized maintenance activities, ensuring that scheduled work is completed and documented.
- Coordinate troubleshooting and repairs, determine appropriate corrective actions, and supervise work performed by Facilities staff and outside contractors.
- Coordinate with building engineers on HVAC operations, routine maintenance, temperature and humidity control, and the resolution of building system issues.
- Monitor temperature and relative humidity in collection, exhibition, and storage areas, coordinate corrective action when conditions fall outside established parameters, and communicate significant environmental issues to the Chief of Operations and relevant Museum staff.
- Conduct weekly inspections of the premises, identify maintenance needs and potential hazards, assign corrective tasks, and perform repairs when appropriate.
- Oversee routine maintenance of the Panorama’s lighting and walkways and ensure the safe operation of the Museum’s Woodshop.
- Coordinate the inspection, testing, and servicing of building equipment and systems in accordance with applicable requirements, manufacturer recommendations, and service agreements.
- Maintain accurate maintenance logs, equipment service histories, warranties, operating manuals, and inspection records.
- Identify opportunities to improve building performance, energy efficiency, reliability, and operating costs.
2. Contractor and Vendor Management
- Serve as the primary facilities liaison with outside contractors, vendors, building engineers, and service providers.
- Coordinate contractor schedules, site access, deliveries, and work activities to minimize disruption to Museum operations
- Obtain and evaluate quotations for labor, materials, equipment, and replacement parts; compare vendor proposals and recommend cost-effective solutions.
- Monitor contracted work for quality, safety, schedule, and adherence to agreed-upon scopes of work.
- Review completed work, document outstanding deficiencies, and coordinate corrective action before recommending acceptance of work or processing of related invoices.
- Maintain a directory of preferred vendors and service providers in alignment with the Museum’s Inclusion, Diversity, Equity, and Accessibility (IDEA) initiatives, including efforts to support local and BIPOC-owned businesses.
- Maintain current records of vendor contacts, insurance documentation, certificates of insurance (COIs), service agreements, and equipment warranties.