Administrative Assistant/Project Coordinator
Job Description
Job Description
Assured Restoration and Remodeling is a family-owned and operated company proudly serving the greater Houston area from our location in Northwest Houston (13130 Perry Road, Houston, TX 77070). We specialize in 24/7 emergency property restoration — including water damage mitigation, fire and smoke damage restoration, mold remediation — as well as high-quality residential and commercial remodeling services (kitchens, bathrooms, home additions, and more). We are committed to exceptional customer service, thorough insurance claim assistance, and helping homeowners and businesses recover quickly and completely.
We are seeking an experienced Administrative Assistant to join our team as a Project Coordinator. This is a vital role in our small, close-knit operation where you will support project managers, coordinate restoration and remodeling jobs from initial intake through completion, and ensure our clients receive seamless communication and professional service.
Key Responsibilities:
- Coordinate and track restoration and remodeling projects from start to finish
- Serve as the primary point of contact for clients, insurance adjusters, vendors, and subcontractors
- Schedule inspections, repairs, and follow-up visits
- Prepare and manage project documentation, estimates, work orders, and invoices
- Assist with insurance claim documentation and communication
- Perform general administrative duties including data entry, filing, phone support, and email correspondence
- Maintain accurate records in our project management system
- Help ensure projects stay on schedule and within scope
Requirements:
- Proven experience as an Administrative Assistant, Project Coordinator, or similar role
- Positive attitude and strong work ethic are a must
- Experience working in a small business environment is highly preferred
- Excellent organizational, multitasking, and time-management skills
- Strong verbal and written communication abilities
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook)
- Familiarity with construction, restoration, insurance claims, or project management software is a plus
- Ability to thrive in a fast-paced environment with shifting priorities
- Must be reliable, detail-oriented, and customer-focused
What We Offer:
- Competitive hourly rate based on experience
- Health insurance benefits
- Bonus potential
- Stable, family-owned company with a supportive team environment
- Opportunity to grow within the organization
- Full-time position with standard business hours (some flexibility may be required during large-scale emergencies)