Job Description
Application Engineer – Metrology, Precision Optics & Automation
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Must have proven experience in metrology and optical systems engineering.
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Role Overview
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- Title: Application Engineer – Metrology (Precision Optics & Automation)
- Location: Rochester, NY
- Reports to: Head of Engineering
- Department: Engineering / Technical Sales
- Salary: Competitive
- Focus: Customer-facing technical role across pre-sales and post-sales activities, maintaining a strong interface between sales, engineering, and end-users.
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Company Overview
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A global leader in precision manufacturing and metrology systems, specializing in optical engineering, automation, and high-performance surface measurement technologies. The company provides advanced precision solutions for industries including semiconductor, aerospace, and life sciences, with a strong focus on innovation and quality.
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Role Purpose
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- Serve as the technical liaison between customers, sales, and engineering teams.
- Support the full product lifecycle—from technical demonstrations and configuration to installation, optimization, and customer success.
- Promote the integration of optical metrology with automated and precision manufacturing processes.
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Key Responsibilities
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Pre-Sales Support
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- Deliver technical expertise during customer consultations and sales discussions.
- Conduct customized product demonstrations and presentations.
- Translate customer requirements into detailed technical configurations and proposals.
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Post-Sales Support
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- Oversee system installations, commissioning, and user training worldwide.
- Provide on-site and remote troubleshooting to ensure system performance and satisfaction.
- Capture customer insights and feedback for continuous product improvement.
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Application Development
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- Develop and optimize measurement, metrology, and automation workflows.
- Conduct data analysis, performance validation, and technical reporting.
- Produce comprehensive documentation, reports, and best-practice guides.
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Collaboration
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- Work closely with R&D, product management, and engineering on solution development.
- Represent the company at industry events, trade shows, and technical demonstrations.
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Candidate Profile
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Essential Qualifications
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- Bachelor’s or Master’s degree in Optical Engineering, Physics, Mechanical Engineering, Mechatronics, or a related discipline.
- 5+ years’ experience in applications engineering, metrology, or precision optics.
- Strong hands-on familiarity with optical metrology systems, automation, and data-driven analysis.
- Proven understanding of precision manufacturing and system integration.
- Excellent communication, presentation, and customer engagement skills.
- Willingness to travel up to 50% (domestic/international).
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