Job Description
Job DescriptionIT Administrator Pay Rate: $25 -$35
We’re looking for a talented IT Administrator to join our team. You will play a vital role in maintaining and optimizing our IT systems and ensuring their smooth operation. You will be responsible for handling various technology-related tasks, providing technical support to end-users, and contributing to the overall efficiency and security of our technology environment. Duties and Responsibilities:User Support and Technical Assistance:
- Provide day-to-day technical support to end-users, addressing hardware, software, and network-related inquiries promptly and efficiently.
- Troubleshoot and resolve IT issues, either remotely or on-site, ensuring minimal disruption to business operations.
- Assist in setting up and configuring workstations, printers, and other peripherals for employees.
System Administration:
- Assist in maintaining our servers, ensuring their stability, security, and optimal performance.
- Monitor system resource utilization, identify potential bottlenecks, and take proactive measures to avoid disruptions.
- Assist in data backups and contribute to disaster recovery planning.
Network Management:
- Collaborate with the Senior Systems Administrator to implement network security measures and prevent unauthorized access.
Software and Hardware Management:
- Install, upgrade, and configure software applications, ensuring they are properly licensed and updated.
- Maintain an inventory of hardware and software assets, ensuring compliance with licensing agreements.
IT Security and Compliance:
- Assist in implementing and enforcing IT security policies and procedures to safeguard sensitive data and protect against cyber threats.
- Stay informed about the latest security threats and best practices and actively participate in security awareness programs.
Skills and Qualifications:Must have Qualifications:
- 2-3 years of work experience as an IT Support Specialist, or a similar role.
- Expert communicator with strong experience providing white-glove service to senior leaders and executives.
- Solid knowledge of computer systems, hardware, software, and network administration.
- Strong experience with Microsoft Windows and Office applications.
- Proficiency in troubleshooting technical issues and providing timely solutions.
- Strong problem-solving skills and the ability to work both independently and collaboratively in a team environment.
- Bachelor’s degree in computer science, Information Technology, or a related field is preferred.
- Valid Driver’s License is required for this role
- College degree in a computer science discipline preferred.
- Strong communication and writing skills.
- Methodical approach to problem solving with a focus on documentation.
Physical Demands:To be eligible for this position, an individual must possess the following requirements to perform the essential job functions:
- Must be able to physically perform the basic life operational functions of climbing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motion
- Able to wear and demonstrate to employees the use of personal protective equipment including hardhat, steel toed footwear, safety glasses, ear plugs, gloves (rubber, leather & cloth), and/or any other equipment required to do the job assigned safely.
- Able to operate a telephone and mine phone/radio with sufficient voice and hearing to carry on a conversation for the purpose of communicating information, to management.
- Ability to hear sufficiently to distinguish various pitches of warning alarms.
- Able to lift up to 25 pounds periodically.
- Must possess a valid Driver’s license and be able to operate a light vehicle.
- Ability driving to remote work areas, attending meetings where scheduled, and accessing various areas of the mine site(s).