Assistant Property Manager
Job Description
Position Summary:
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Providence Group Management Services, LLC (PGM) is seeking an Assistant Property Manager to join a growing management team in Charlotte, NC. The Assistant Property Manager will work closely with two Property Managers to manage a portfolio of properties in the Charlotte area, as well as properties located in other areas of North and South Carolina.
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Essential Duties and Responsibilities:
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- Manage tenant delinquencies and collections including sending default notices and assisting with the ejectment process as necessary.
- Manage vendor contracts, COI’s, and process vendor invoices with the approval of the Property Manager.
- Gather pricing for building maintenance and projects at the direction of the Property Manager.
- Coordinate tenant move-ins including welcome/commencement letters, tenant handbooks, keys, etc.
- Coordinate tenant move-outs including move-out letters, move-out checklist, and assisting the Property Manager with move-out inspections and repairs.
- Read and review tenant leases to confirm lease language and answer lease-related tenant questions.
- Receive and follow-up on tenant maintenance calls (roof leaks, exterior maintenance issues, etc.)
- Provide back-up to the Property Manager as needed for after-hours emergency calls.
- Complete on-site property inspections and visits as needed in order to assist the Property Manager with maintenance items, lender inspections, etc.
- Assist the Property Manager with annual budget and reconciliation completion.
- Assure management company is enforcing lease compliance:
- Collect and track tenant COI’s.
- Collect and maintain HVAC database
- Collect and maintain Tenant Sales data
- Assist in completing monthly property reports by reviewing financials, compiling report, and sending to the Property Manager for review and disbursement to Clients.
- Assist as needed with lease data entry in the MRI accounting software system.
- Performs multiple special requests, with varying deadlines, while maintaining routine workload demands and deadlines.
- Works closely with the Property Manager to make sure all tasks are clear. Completes and accepts ownership of all projects and tasks; demonstrates initiative to new challenges.
- Actively provides ideas and feedback in department and team meetings.
- Collaborates with other departments ensuring the management and accounting teams are working together effectively and company objectives are met.
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Qualifications
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Knowledge/Critical Skills:
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- Bachelor’s Degree and a minimum of 1 year of Commercial Property Management experience preferred. A combination of education and experience accepted.
- Ability to manage time wisely while completing multiple tasks.
- Strong written and verbal communication skills.
- Interest and enthusiasm for the job.
- Strong understanding of Microsoft Office.
- Experience in MRI accounting software preferred.
- Valid driver’s license and dependable form of transportation required.
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Minimum Physical Requirements:
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- Ability to sit, stand, and walk for periods of time as well as the ability to lift/carry items up to thirty-five (35) pounds.
- Position will be required to walk up and down stairs and occasionally climb exterior building ladders.
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