Job Description
Job DescriptionGeneral Position Summary
The Maintenance Supervisor is responsible for managing the maintenance team and overseeing the physical upkeep of multifamily apartment communities. This includes coordinating maintenance operations, conducting repairs, supervising staff and vendors, managing supply inventory, preparing units for turnover, and maintaining safety standards.
This position also ensures preventive maintenance is followed and properties remain clean, functional, and appealing.
Primary ResponsibilitiesTeam Leadership & Communication
- Delegate daily work orders and communicate updates with the Property Manager and maintenance staff.
- Participate in hiring, training, evaluating, and supervising maintenance team members.
- Fill in when team members are unavailable and ensure consistent work coverage.
Maintenance Operations
- Perform and assign general property repairs, unit turns, and equipment maintenance.
- Inspect units and common areas regularly to identify repair and safety needs.
- Schedule and oversee unit turnover processes and vendor work.
- Maintain organized maintenance logs and ensure timely documentation of completed tasks.
- Follow and promote preventive maintenance plans and safety protocols.
Skilled Repair Work
- Perform advanced repairs in plumbing, electrical, carpentry, flooring, drywall, and appliances.
- Paint using a sprayer, roller, or brush as needed for interiors and exteriors.
- Handle lighting inspections and exterior lighting replacements.
- Operate and maintain janitorial and power tools safely.
- Maintain pool facilities including pumps, filters, and water quality (if applicable).
Inventory & Vendor Management
- Order, manage, and track maintenance supplies within budget guidelines.
- Monitor vendor performance to ensure contractual obligations are met, including landscaping.
- Coordinate with the Property Manager when outside services are needed.
Property Appearance & Cleanliness
- Maintain landscaping standards, including mowing, edging, trimming, and fertilizing.
- Ensure cleanliness of common areas and participate in trash removal.
- Pressure wash, paint curbs, and address other curb appeal enhancements.
Safety & Compliance
- Adhere to all safety guidelines, including proper use of PPE.
- Maintain compliance with city, state, and federal housing and fair housing laws.
- Understand and implement the hazard communication plan.
Secondary Responsibilities
- Operate a golf cart safely (if applicable).
- Transport power tools and equipment between properties (valid license and insurance required).
- Participate in resident events.
Supervisory ResponsibilitiesSupervise a team of 1–5 employees and manage short-term vendor assignments.
Skills and Qualifications
Technical Skills
- Expert-level knowledge in plumbing, electrical, carpentry, painting, drywall, and appliance repair.
- Proficiency in using power tools, paint sprayers, diagnostic tools, and janitorial equipment.
- Ability to inspect and maintain pools, lighting systems, and property amenities.
- Familiarity with maintenance documentation systems and mobile communication tools.
Soft Skills
- Excellent communication (written and verbal).
- Ability to manage time, set priorities, and solve complex problems independently.
- Strong interpersonal and team leadership abilities.
- Commitment to safety, professionalism, and property standards.
Experience and Education
- High school diploma or equivalent preferred.
- Minimum of three (3) years of experience in maintenance, including one (1) year in a supervisory role.
- Property management maintenance experience preferred.
- Janitorial and pool maintenance experience required (if applicable).
- Knowledge of landlord/tenant and fair housing laws required.
Work Environment & Physical Demands
- Exposure to varied weather conditions, chemicals, machinery, and tight spaces.
- Must supply personal outdoor gear (e.g., waterproof clothing, hip boots); snow chains or studded tires required for winter travel.
- Regular walking, bending, climbing stairs, and lifting items up to 50 lbs.
- Use of ladders up to 6 feet, repetitive hand and wrist motion, and verbal communication.
- On-call availability required, including evenings, weekends, and holidays.
- Must maintain physical and mental resilience in high-stress situations.