Enterprise Resources Planning Analyst-W2

Job Description

JOB SUMMARY

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Analyzes and evaluates user business needs to assist in the development and implementation of best-practice Enterprise Resource Planning (ERP) application configuration. Designs business solutions within the confines of ERP applications and performs project management activities. Identifies and efficiently solves business issues on a wide variety of ERP applications. Develops scope of work for modifications and/or enhancements.

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RESPONSIBILITIES

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• Performs research, analysis, design, testing, integration, maintenance, support, and troubleshooting tasks in support of ERP applications.

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• Designs business solutions within ERP applications.

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• Identifies and solves business issues across ERP applications and modules.

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• Performs project management activities.

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• Develops scope of work for enhancements.

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• Writes requirements specifications and documentation.

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• Supports day-to-day business processes and troubleshooting.

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• Coordinates with vendors and internal stakeholders.

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• Assists with QA testing and process optimization.

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• Serves as ERP subject matter expert.

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QUALIFICATIONS

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Knowledge, Skills & Abilities

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• Proficient knowledge of ERP applications and business processes.

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• Project management, facilitation, and change management skills.

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• Ability to solve complex problems and lead others.

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• Strong communication and documentation skills.

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• High school diploma or equivalent.

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• Four years of ERP (Associate level), Seven years of ERP (Sr) application support experience.

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• Associate degree may substitute for one year.

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• Bachelor's degree may substitute for two years.

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Preferred Education & Experience

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• Bachelor's degree in related field.

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• Two years public sector experience (Associate), 3 yrs (Sr.).

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• Experience with ReportsNow, Excel, Microsoft BI, BI Publisher, or similar tools.

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Licenses/Certificates

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• CAPM, Agile, ADKAR, or equivalent certifications preferred

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