Windows Site Reliability Engineer (SRE)

Job Description

Hi,

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Title: Windows Site Reliability Engineer (SRE)

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Location: Jersey City, NJ

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Ideal Candidate: A strong candidate should have a combination of Windows administration + application packaging + SCCM/Intune + PowerShell + CI/CD + production support experience, along with the ability to work directly with software vendors.

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Job Summary: We are looking for a Windows Site Reliability Engineer to support, deploy, monitor, and maintain third-party business applications in a Windows environment. The engineer will work closely with vendors, application teams, and infrastructure teams to ensure applications are reliable, secure, and available.

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Key Responsibilities

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• Support and manage Windows-based third-party applications including thin-client, thick-client, and web applications.

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• Work with vendors on software releases, patches, defects, and technical issues.

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• Package and deploy Windows applications using MSI, MST, MSIX, App-V, and PSADT.

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• Manage application deployments through SCCM/MECM and/or Intune.

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• Build and maintain CI/CD pipelines using Azure DevOps, Jenkins, or GitHub Actions.

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• Deploy applications across Dev, Test, UAT, and Production environments.

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• Support web applications hosted on IIS and applications running on Citrix, RDS, or AVD.

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• Create and maintain monitoring, alerts, dashboards, and application health checks.

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• Troubleshoot production issues and participate in incident management and root-cause analysis (RCA).

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• Automate repetitive tasks using PowerShell to reduce manual work.

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• Manage application upgrades, patches, versions, and end-of-life software.

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• Create runbooks, documentation, and knowledge articles.

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• Support application databases and troubleshoot connectivity issues using SQL Server.

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• Follow formal change management/ITIL processes for production deployments.

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Required Skills

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• 5+ years of experience in Windows application support, SRE, systems engineering, or application operations.

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• Strong Windows Server and Windows Client administration.

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• Hands-on experience with application packaging: MSI/MST, MSIX, App-V, PSADT.

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• Experience with SCCM/MECM and/or Intune.

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• Strong PowerShell scripting and automation skills.

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• Experience with IIS, Citrix, RDS, or AVD.

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• Experience supporting third-party/vendor applications.

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• CI/CD experience with Azure DevOps, Jenkins, or GitHub Actions.

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• Experience with Git and source control.

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• Knowledge of Active Directory, Group Policy, Windows Registry, services, and permissions.

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• Experience with monitoring/observability tools such as Splunk, Dynatrace, Datadog, SCOM, or Azure Monitor.

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• Working knowledge of SQL Server.

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• Experience with production deployments, change management, and troubleshooting.

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• Strong communication and documentation skills.

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Preferred Skills

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• Terraform, Ansible, or PowerShell DSC.

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• Azure or AWS experience with Windows workloads.

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• Windows/.NET application containerization or MSIX App Attach.

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• Vulnerability remediation and patch management.

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• Knowledge of SRE practices, error budgets, toil reduction, and capacity planning.

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• Microsoft Azure, Citrix, or ITIL certifications.

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