Infrastructure Operations Site Lead
Job Description
Job Description
Infrastructure Operations Site Lead
Chantilly, VA – On-site | Full Time | Medical, Dental, Vision, 401(k), Education Reimbursement
Infrastructure Operations Site Lead Location: Chantilly, VA – On-site, with regular travel to Ashburn, VA
LATG is seeking an Infrastructure Operations Site Lead to join our growing technical team in a fast-paced and collaborative environment. This role supports the day-to-day operation, patching, hardening, monitoring and restoration of a large VMware-based test infrastructure for a health IT program. It leads an on-site team of systems, network, storage and data center professionals who keep critical test environments available, secure and ready for every scheduled test event. The ideal candidate is detail-oriented, adaptable, and eager to contribute to innovative projects that support both internal and customer-driven initiatives.
What you'll be doing:
- Serve as LATG's on-site lead and primary point of contact for infrastructure operations at the Chantilly test center and the Ashburn data center.
- Supervise, schedule and mentor a team of systems administrators, network engineers, storage, VDI and data center technicians across staggered shifts covering 6:00 a.m.–8:00 p.m. ET.
- Run the infrastructure on-call rotation and act as incident lead for critical outages through restoration and root cause analysis.
- Coordinate with the prime contractor's Infrastructure Lead, the Facility and Lab Manager, cybersecurity staff and Government stakeholders on priorities, schedules and escalations.
- Make sure the team delivers on patching, vulnerability remediation and STIG compliance deadlines, and report status and risks to leadership.
- Plan maintenance and changes around Government test calendars and change freezes so test events are never disrupted.
- Serve as the escalation point for complex service desk tickets that need infrastructure support.
- Maintain cross-training, coverage plans and runbooks so every role has a qualified backup.
- Lead onboarding for new staff, including access requests and training compliance.
What you'll bring:
- 8+ years of IT infrastructure operations experience in an enterprise data center or lab environment.
- 3+ years leading, supervising or serving as team lead for technical staff.
- Bachelor's degree in Information Technology, Computer Science or a related field. An additional 4 years of relevant experience may substitute for the degree.
- Working knowledge of VMware vSphere, Windows Server and RHEL, enterprise networking, and storage/backup environments.
- Experience with incident, change and problem management using an ITSM tool, preferably Jira Service Management.
- Experience supporting DoD or federal environments with STIG and vulnerability management requirements.
- Strong communication skills with Government customers and partner contractors.
- Ability to support an after-hours on-call rotation.
Security & Certification Requirements
- U.S. citizenship required.
- Must meet DoDM 8140.03 qualification requirements for the assigned privileged work role.
- Must be eligible for a Common Access Card (CAC).
- Must complete Cyber Awareness, HIPAA and CUI training before access and annually.
Preferred Qualifications
- Professional-level VMware certification (VCP or higher).
- ITIL v4 Foundation certification.
- Experience with Defense Health Agency or Military Health System programs.
- Experience leading an operations transition from an incumbent contractor.
About LATG: At LATG, we believe our employees are our greatest asset and we are committed to supporting their overall well-being, both personally and professionally. We offer a comprehensive benefits package designed to promote health, financial security, and work-life balance, including:
- Company subsidized medical and prescription drug coverage.
- Health Savings Account option.
- Company paid short/long term disability and life insurance.
- Voluntary vision and dental coverage.
- Voluntary supplemental insurances such as accident, cancer, critical illness, and hospital indemnity.
We also prioritize long-term financial wellness by offering a competitive 401(k) program with a generous company match that is 100% vested on day one, along with access to financial advisory resources. At LATG, we hire exceptional talent and remain committed to investing in the success and growth of our team.