Job Description
Job Description
We are seeking an IT Support to join the company, a premier supplier, in Greensburg, PA, US, 15601. While working in this clean and climate-controlled facility you will have the opportunity to be directly involved in the evolution of the industry. Come work for a company that has been consistently recognized among the Best & Brightest Companies to Work For. Immediate interviews are available, apply today!
Position title: IT Support
Duration: 3 Months
Location: Greensburg, PA, US, 15601
Pay range: $25 to $32 Per hour on W2 basis
BENEFITS:
Medical, dental, vision, life, disability, EAP, and 401(k).
Job Description: The IT Specialist serves as a frontline technical support resource for corporate infrastructure and enterprise applications. This role provides hands-on and remote technical support to internal customers while ensuring compliance with corporate policies, security standards, and IT best practices. The IT Specialist partners closely with operations, Shared Services, and vendor teams to maintain reliable, secure, and efficient technology services across office and distribution center environments. Success in this role requires strong customer service, clear communication, disciplined documentation, and the ability to prioritize and coordinate work across multiple stakeholders and locations.
Responsibilities:
- Analyze, resolve, document, and communicate outcomes for assigned incidents and service requests using the approved ITSM tool and intake channels.
- Provide timely and professional technical support for end users, escalating unresolved issues to appropriate internal teams while maintaining ownership and communication.
- Install, configure, maintain, and troubleshoot end-user hardware and software both on-site and remotely in accordance with company standards and security policies.
- Support audio/visual, conferencing, and computing needs for meetings at assigned locations.
Requirements:
- Minimum of 5 years of hands-on experience supporting enterprise IT technologies
- Demonstrated experience with:
-
- Windows desktop environments (configuration, deployment, and troubleshooting)
- PC hardware installation, configuration, and repair
- General troubleshooting of desktops and peripherals
- Mobile devices (iOS, Android smartphones, tablets)
- Microsoft Office applications
- Ability to travel locally (approximately 5%)
The Company is an Equal Opportunity Employer and is committed to creating an equitable and inclusive environment for all.
\nCompany Description
With almost four decades of experience as a proven industry leader, Acro continues to be consistently recognized among the Best & Brightest Companies to Work for in the United States. As an international professional services firm with deep expertise in consulting and staff augmentation offering a variety of solutions including MSP, VMS, RPO, HRO (and more), Acro operates across North America, Europe, and Asia from over 30 locations. Acro’s client portfolio includes some of the most well-known names in business and provides services across all verticals including technology, aerospace, energy, automotive, government, and manufacturing. To learn more, please visit www.acrocorp.com.
Company Description
With almost four decades of experience as a proven industry leader, Acro continues to be consistently recognized among the Best & Brightest Companies to Work for in the United States. As an international professional services firm with deep expertise in consulting and staff augmentation offering a variety of solutions including MSP, VMS, RPO, HRO (and more), Acro operates across North America, Europe, and Asia from over 30 locations. Acro’s client portfolio includes some of the most well-known names in business and provides services across all verticals including technology, aerospace, energy, automotive, government, and manufacturing. To learn more, please visit www.acrocorp.com.