Job Description
Job DescriptionJob Title: IT Assistant Summer Intern
Department: Seabrook IT Department
Reports To: IT Manager
Job Type: Temporary / Summer Internship
Role Overview
The Seabrook IT Department is seeking a motivated and detail-oriented IT Assistant Summer Intern. This role is designed for someone looking to build a foundation in information technology within a dynamic, medium-sized business environment. Reporting directly to the IT Manager, you will assist with day-to-day technology operations, tackle basic troubleshooting, and gain hands-on experience by supporting our staff.
Key Responsibilities
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Workstation Setup: Assist in unboxing, configuring, and deploying new computer hardware, monitors, and peripherals for employees.
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Help Desk Support: Respond to basic Tier 1 support requests, such as password resets, printer connections, and software updates.
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Inventory Management: Help organize the IT storage room, track hardware inventory, and manage cabling and equipment stock.
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Maintenance & Updates: Perform routine maintenance tasks, such as running system updates and verifying basic physical connections.
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Shadowing: Shadow senior IT team members on more complex networking or server projects to learn enterprise IT environments.
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*: Other duties as assigned.
What You Will Learn
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Practical skills in Windows/Mac OS troubleshooting and administration.
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The basics of ticketing systems and IT customer service.
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How an IT department operates and scales within a medium-sized business.
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Foundational hardware deployment and network setup.
Qualifications
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Strong interest in Information Technology, Computer Science, or a related field (current students or recent graduates welcome).
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Basic understanding of computer hardware, software, and operating systems.
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Excellent problem-solving skills and a strong eagerness to learn.
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Good communication skills and a friendly, customer-service-oriented attitude.
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Ability to physically lift and move standard IT equipment (e.g., computers, monitors).