Job Description
Solution Architect
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📍 New York City | Hybrid
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💰 $180,000 - $200,000 base + equity
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💼 The Role
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We’re working with a rapidly scaling, Series C SaaS business building an API-first platform used by some of the world’s largest technology companies.
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Following a recent funding round and significant team growth, they’re looking for a Solution Architect to join their post-sales team in New York and own complex technical implementations for enterprise customers.
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This is a hands-on implementation role rather than a traditional pre-sales position. You’ll work directly with customer engineering teams, taking projects from initial requirements and solution design through integration, Go-Live and post-launch support.
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The platform is highly technical and API-driven, so we’re looking for someone who has genuinely worked hands-on with APIs and integrations, rather than simply configuring pre-built connectors.
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🚀 Key Responsibilities
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- Own enterprise customer implementations from requirements gathering and solution design through to Go-Live and post-launch support
- Design, build and troubleshoot integrations using REST APIs, JSON/XML payloads, webhooks and authentication flows
- Work directly with customer engineering teams on data mapping and complex integration requirements
- Integrate the platform with ERP, billing and financial systems such as SAP, Oracle and NetSuite
- Translate complex customer and regulatory requirements into scalable technical solutions
- Manage relationships with both technical and non-technical stakeholders throughout implementation
- Run implementation meetings, project syncs and occasional on-site customer sessions
- Feed customer requirements, implementation challenges and feature requests back into Product and Engineering
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🌟 What We’re Looking For
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- Approximately 3-6 years of experience in Solutions Architecture, Technical Implementation, Technical Account Management or a similarly hands-on customer-facing technical role
- Post-sales implementation experience within a B2B SaaS or API-first technology company
- Strong hands-on experience with REST APIs, JSON/XML, webhooks, authentication and data mapping
- Able to explain in detail how you have personally built, implemented or debugged API integrations
- Experience integrating with ERP, billing, accounting or other financial systems
- Experience supporting enterprise or mid-market customers through technically complex implementations
- Strong stakeholder management skills and confidence working directly with customer engineering teams
- Comfortable operating as an individual contributor
- Bachelor’s degree
- Able to work on a hybrid basis in New York City
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💰 Package
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- $180,000 - $200,000 base salary
- Competitive equity
- Hybrid working in New York City
- Join a rapidly scaling Series C technology business following a $110m funding round
- Work on complex enterprise implementations for globally recognised customers
- Significant opportunity for impact as the post-sales organisation continues to scale
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Please note that visa sponsorship is not available for this position.