Job Description
Job Description
About the Role
We’re looking for a skilled and proactive Facilities/Technology Technician to lead equipment maintenance and technology operations across our Nevada restaurant locations. This role blends hands-on care of commercial cooking equipment with tech-savvy troubleshooting, ensuring our kitchens and systems run smoothly from Carson City/Hawthorne to Elko/Ely.
Key Responsibilities
Facilities & Equipment
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Lead and maintain commercial cooking equipment to golden standards across all NV restaurants
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Direct and complete preventative maintenance on all equipment
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Order and ensure availability of parts and equipment
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Partner with Operations and Facilities Supervisor for new or updated equipment needs
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Communicate equipment standards and updates to restaurant teams
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Utilize and update the company’s work order system; maintain inventory of parts and tools
Technology & Systems
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Complete Technology Travel Paths
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Install and update technology hardware and software
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Monitor, prioritize, and complete open support tickets
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Troubleshoot hardware and software issues efficiently
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Open and complete any required work associated with support tickets
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Attend necessary trainings, meetings, and conferences
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Stay current with hardware/software processes via the OTP Portal
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Track, develop, and train Field OTPs
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Manage and audit hardware inventory
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Communicate respectfully and effectively with both field and office staff
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Paid Training
We invest in your growth with hands-on, specialized training in:
- Avo
- Henny Penny
- Taylor
- OTP
Once all credentials are acquired, employees are expected to maintain and renew them as required to remain in good standing.
Benefits
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Health, Dental, and Vision Insurance
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Paid Time Off
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Family Medical Leave Act (FMLA)
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Flexible Schedule
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Employee Meal Discount
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Employee Assistance Program and Tuition Reimbursement
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Referral program
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Monthly phone allowance
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Company-provided uniforms and tools
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Paid training and ongoing professional development
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Travel allowance may be provided in lieu of vehicle
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All hotel expenses covered for overnight travel and Per diem provided
Requirements
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Valid driver’s license with a clean driving record
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Eligible for company-provided insurance
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Strong technical aptitude with experience in commercial kitchen equipment and IT systems
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Excellent organizational and communication skills
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Willingness to travel across NV restaurant locations