Job Description
End Client: State of North Carolina
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Job Title: Desktop Support Specialist
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Duration: 12+ Months
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Start Date: ASAP
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Position Type: Contract
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Number of Hours: 40 Hours a Week
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Location: Raleigh, NC 100% Onsite
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Interview Type: Webcam
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Description: The NCDIT-Transportation organization is seeking a desktop support Expert/Specialist resource for a 12-month engagement to work with our Client Services Team.
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Required Skills:
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- Skilled in different types of computer hardware, mobile devices, software, peripherals and components, networking protocols and communications. Required 7 Years
- Installing and imaging new computers and loading of appropriate software for customers. Required 7 Years
- Installing local and network printers and other peripherals. Required 7 Years
- Migrating data and user profiles. Required 7 Years
- Documenting process and procedures related to technical support activities. Required 7 Years
- Demonstrates knowledge and a working experience with ServiceNow call tracking system. Required 7 Years
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