VHDS Systems and Training Specialist

Job Description

Job Description

COME JOIN US!

Van Horn Dealer Solutions (VHDS) is seeking a Training and Systems Specialist to support our dealership network by managing and streamlining back-end processes, ensuring our stores can focus on what they do best — selling! This role plays a key part in improving efficiency, supporting finance operations, and ensuring smooth system integrations across multiple platforms.

Why work at Van Horn:

• Generous paid time off policy including vacation, personal days, and holidays
• No Sunday’s
• Gym/workout reimbursement
• Tuition reimbursement
• Health, Dental Vision, 401k & more!
• Paid volunteer time: 16 hours of paid time off annually to volunteer for organizations of your choice
• Employee discounts on vehicles, parts, and service
• Employee Stock Ownership Program (ESOP)
• Professional work environment
• Promote from within culture
• Community involvement
• Employee referral program
• Holiday parties, brewer game, summer picnic & more!

Responsibilities

• Conduct foundational new hire sales training

• Manage and support Contracts in Transit (CITs)

• Maintain and develop banking relationships and ensure proper contract completion

• Manage system setups in Dealertrack, Tekion, VinSolutions, RouteOne, Impact, warranty companies, and digital retailing tools

• Assist in the development of training materials with the Senior Directors of Variable and Fixed Operations

• Maintain relationships with third-party vendors and training/warranty partners

• Provide finance system support to dealerships

• Update and manage forms and compliance documents across all locations

• Ensure adherence to compliance standards and proper documentation procedures

Education

• High school diploma or GED equivalent required

• Bachelor’s degree preferred

Qualifications and Experience

• Sales experience preferred

• Training experience preferred

• Valid and active driver’s license required

• Experience in dealership operations, F&I, or automotive systems preferred

• Strong understanding of Dealer Management Systems (DMS) and CRM tools

• Excellent organizational and communication skills

• Ability to manage multiple projects and meet deadlines

• Proficient in Microsoft Office and related digital platforms

For more information on what its like to work at Van Horn visit: vhcarsrecruiting.com!

Monday - Fridays: 8:30AM- 5PM
Occasional nights and weekend hours may be needed.