Job Description
Job Description Job Title: Systems Engineer III
Location: Dallas, TX, OR Tampa, FL, OR Fort Wayne, IN
Duration: 3 Months (Possible Extension)
No. of Positions: 1
JOB DESCRIPTION:
- The System Engineer III is part of a diverse team within the Enterprise Technology Operations Org.
- You will work on the design, planning, implementation, and support of our OnPrem and Cloud based computer infrastructure and application ecosystem.
- Ensuring the highest levels of availability, performance, and security.
DUTIES/RESPONSIBILITIES:
- Performs moderately advanced technological systems support, maintenance, and testing for proper upkeep of systems.
- May troubleshoot and resolve moderately complex system hardware, software, and network failures and conflicts.
- Performs installation, configurations, maintenance, and troubleshooting of Windows based environments and related infrastructure.
- Knowledge of a wide range of computer systems software, applications, hardware, networking, and communications.
- Ability to perform preventive maintenance on systems software, applications, hardware, networking, and communications.
- Knowledge of current technological developments/trends in area of expertise. (examples)
- Ability to provide clear handoff and instructions to outsourced resources.
- Proactively ensures the highest levels of systems and infrastructure availability.
- Effectively prioritize and manage several open issues at one time.
- Acts as a team lead to System Engineer I and System Engineer II.
- Develop and maintain useful documentation for application or infrastructure procedures.
- Contribute to continual improvement by suggesting changes/efficiencies to standards and automation.
- Performs other related duties as assigned.
REQUIRED SKILLS/ABILITIES:
- Extensive knowledge of Windows operating system internals, system manager tools; account/file maintenance; user level commands and utilities.
- Experience as an AD domain admin.
- Experience with on premise or cloud enterprise infrastructure design and support.
- Experience using and managing SCCM.
- Comfortable working within virtualized environments like VMware.
- Solid networking knowledge.
- Properly escalate unresolved issues to appropriate internal teams
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Strong analytical and problem-solving skills.
- Proficient with Microsoft Office Suite or related software.
- Proficient with or the ability to quickly learn an array of computer hardware and software.
EDUCATION AND EXPERIENCE:
- Bachelor s degree in computer science or related field preferred.
- Experience with change control policies and submitting thorough records for approval.
- Solid understanding of security and performance best practices.
PREFERRED CERTIFICATIONS:
- Cisco Certified Network Associate (CCNA)
- Amazon Web Services (AWS) Cloud Practitioner
- Certified cloud security professional (CCSP)
- Microsoft 365 Fundamentals
- Microsoft Technology Associate (MTA).