Information Technology Support Specialist

Job Description

Hiring: IT Support Specialist

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📍 Nashville, TN

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Key Responsibilities:

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• Troubleshoot Apple/macOS and Windows hardware and software.

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• Manage laptop imaging, deployment, and MDM tools (JAMF, NinjaOne, AirWatch).

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• Provide AV support for meetings, Zoom, Google Meet, and Microsoft Teams.

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• Administer Okta, Google Workspace, and end-user software.

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• Handle IT help desk tickets, hardware/software inventory, and knowledge base updates.

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Required Skills: macOS, Windows, JAMF/MDM, AV support, basic networking, ITIL service desk tools, and Confluence.

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Strong customer service, communication, and problem-solving skills are essential.

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Interested candidates, please share your updated resume.