Apartment Leasing Associate

Job Description

Overview:

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An exciting luxury apartment community in Downtown Orlando is seeking an experienced and ambitious multifamily Leasing Associate. This full-time in-office role will execute all aspects of the leasing process, including lead qualification, property tours, follow up and negotiation, application processing, move-in coordination, and reporting.

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Responsibilities:

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• Presenting the property favorably to prospects, partners, brokers, and other stakeholders.

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• Establishing and maintaining positive relationships with potential residents.

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• Qualifying prospects and converting those conversations into property tours.

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• Following up with prospects directly via email, text, and phone.

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• Documenting leasing activity and forecasting the leasing pipeline.

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• Advising on and implementing marketing plans and promotions.

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• Managing the leasing workflow to guide prospects through completing applications, verifying income, performing background checks, submitting documents, and communicating their approval status.

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• Coordinating move-ins with the on-site management team.

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• Inspecting model and available units, ensuring leased units are move-in ready, and delivering move-in gifts.

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• Fostering referral partnerships with local universities, brokerages and employers.

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• Participating in and presenting at frequent on-site resident community events.

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• Supporting the property management and maintenance teams regarding resident issues.

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• Participating in the lease renewal process.

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Qualifications:

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• 2-5 years experience in Class A multifamily leasing, particularly lease-ups.

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• Deep familiarity with Entrata property management software preferred.

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• Bi-lingual (English & Spanish) fluency preferred

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• Infectiously positive attitude and ability working effectively under pressure.

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• Warm, energetic and conscientious work style, capable of working with anyone and mediating customer service issues.

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• Ability to work a flexible schedule, including occasional evenings and weekends.

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• Four year college degree preferred.

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• Persuasive written and oral communication skills.

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• Persistent sales mentality.

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• Represent the property and brand in a professional and ethical manner at all times.

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Compensation:

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• Competitive base salary.

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• Commission on individually acquired leases.

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• Periodic performance bonuses.

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• Heavily discounted on-site housing.

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**This role requires being on-site and physically able to conduct property tours and do light lifting (e.g. stocking a refrigerator) on a daily basis.**