Systems Administrator

Job Description

Job Description

Position Summary

Oversee the day-to-day operations of our technology environment and infrastructure, including on-site users and remote data center rack(s). This is a highly skilled, experienced position that will enhance the operational procedures, systems, and principles established for the position. It requires a “jack-of-all-trades” IT admin who isn't afraid to learn and implement new and innovative solutions while maintaining current hardware and software. Familiarity with managed HA networking, production uptime goals, and virtualization is a must.

Key Responsibilities

• Excellent problem-solving and troubleshooting skills
• Ability to quickly respond to critical problems
• Ability to prioritize and adapt in a dynamic environment
• Responsibilities require being on-call rotation and may require work evenings and weekends, sometimes with little advance notice
• Monitor and maintain day-to-day operations of office and data center infrastructure
• Provide infrastructure support for application-related issues or projects
• Repair and recover hardware or software failures
• Research and recommend innovative and, where possible, automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale
• Manage vendor relationships for hardware, software, and SAAS purchasing solutions
• Maintain inventory records, system documentation, and diagrams. Create and update process documentation and procedures
• Help with end-user education and address “how-to” questions, communicating with end users about technology in simple terms
• Know, understand, and interpret required PCI compliance requirements and responsibilities. Ability to monitor and report on daily compliance posture
• Monitor system backups and procedures to ensure data security
• Familiarity with server hosting and administration at a colocation facility
• Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with operational requirements
• Research, test, and implement OS and vendor-specific software patches and upgrades, coordinating with relevant teams
• Monitor, maintain, and support SAN hardware and Windows Failover clustering configurations
• Monitor, maintain, and support LAN, WAN, VPN, and Wireless network infrastructure. Including administration and maintenance of clustered firewall infrastructure and network
• Strong understanding of Windows Active Directory administration and Azure Active Directory hybrid domains, including DNS, GPO, gMSAs, WSUS, and cloud policy management
• Administer M365 tenant, including Outlook, SharePoint, Copilot, Entra, Azure, Intune, and Defender

Minimum Qualifications

• College degree or equivalent work experience
• Four years of related experience and/or training; or equivalent combination of education and experience
• Enjoy working with people and be extremely outgoing
• Able to think outside of the box and put ideas into action
• Highly energetic and organized, with a thorough knowledge of the products and services, and have an aptitude to estimate, establish, and communicate goals and ensure that they are met
• Be a team player, adaptable to change, and stay calm under pressure. Be able to think on your feet
• Experience with FortiGate firewalls
• Experience with NetApp SAN solutions
• Familiarity with Generative AI tools, including Claude & Microsoft Copilot

Preferred Qualifications

• Experience with Hyper-V
• Knowledge of Cisco switching/networking
• Familiarity with hybrid domain environments
• Experience with Linux OS

Tools & Technologies

• Fortinet firewall, switch, APs
• Windows Hyper-V hypervisor
• Cisco switches
• Veeam Backup & Restore
• ManageEngine OpManager & ServiceDesk Plus
• Atlassian suite
• Huntress Labs
• PowerShell
• IIS & .NET installations
• Mimecast Cloud Archive, Sync & Recovery

\nCompany Description

We help independent rental car business owners connect the dots of big data and unlock their business potential. We give our partners from around the world the services, distribution, accessibility, and tools they need to be cutting edge, so that they can focus on what really matters: the customer experience.

Company Description

We help independent rental car business owners connect the dots of big data and unlock their business potential. We give our partners from around the world the services, distribution, accessibility, and tools they need to be cutting edge, so that they can focus on what really matters: the customer experience.