Job Description
Job Description
- Network Architecture & Administration: Design, configure, and maintain enterprise LAN/WAN/Wireless infrastructure using Cisco switches/routers, Meraki Dashboard/SD-WAN, and high-performance wireless access points.
- Network Access Control & Perimeter Security: Manage enterprise firewall platforms (Cisco FTD/FMC, ASA, Checkpoint) and maintain identity-based access control policies via Cisco ISE integrated with Active Directory.
- Cloud & Systems Modernization: Drive modern infrastructure initiatives, including Active Directory to Microsoft Entra ID migrations, virtualization consolidation (VMware/Proxmox/Hyper-V), and Microsoft 365 tenant management.
- Incident & Problem Management: Act as a lead escalation point for Tier 2/3 issues and major incidents. Perform root cause analysis (RCA), monitor traffic/logs (Splunk, F5 load balancers), and optimize system reliability across data centers.
- IT Service Operations & Support: Administer ITSM workflows (ServiceNow) to track, prioritize, and resolve enterprise support requests while managing core network services (DHCP/DNS).
- Project Delivery & Team Leadership: Lead infrastructure cutovers, site deployments, hardware migrations, and SAN/equipment relocations. Provide technical coaching and operational guidance to junior engineers and technicians.
- Experience: 8+ years of progressive IT experience with a focus on enterprise network engineering, systems administration, and IT operations support.
- Enterprise Networking: Proven expertise with Cisco IOS/NX-OS, Cisco ISE, Cisco Prime, Meraki SD-WAN, and F5 Load Balancers.
- Firewall & Security Platforms: Hands-on experience administering Checkpoint SmartConsole, Cisco FMC/FTD, ASA, and email/web security gateways.
- Identity & Virtualization: Strong technical proficiency with Microsoft Entra ID (Azure AD), Active Directory, M365 Administration, and virtualization platforms (Hyper-V, Proxmox, or VMware).
- Network Protocol & Monitoring: In-depth knowledge of DHCP/DNS enterprise architectures, 802.1X/AAA authentication, VLAN segmentation, and log analysis (Splunk).
- ITIL / ITSM Practices: Deep understanding of Incident, Problem, and Change Management frameworks using platforms like ServiceNow.