Job Description
Job Description
IT Specialist – Webex Support
Location: New York, NY (On-site)
Schedule: Full-Time | 8:30 AM – 5:00 PM
Job Summary
Seeking an experienced IT Specialist to coordinate and provide live technical support for virtual hearings and meetings. The ideal candidate will have strong hands-on experience with Webex or similar platforms, meeting security, moderation, and real-time troubleshooting.
Must-Have Qualifications
- 5+ years of experience scheduling and coordinating high-stakes virtual meetings using Webex, Zoom, or Microsoft Teams.
- 5+ years of experience hosting/moderating live meetings, managing participants, audio/video, and screen sharing.
- Strong experience with meeting security, including waiting rooms, passwords, identity verification, and access controls.
- Hands-on experience troubleshooting audio, video, and connectivity issues in real time.
- Experience sharing digital documents, exhibits, and presentations during live proceedings.
- Experience managing confidential breakout rooms and private discussions.
- Experience managing meeting recordings, transcripts, attendance logs, and secure file distribution.
- Experience conducting pre-meeting technical checks and supporting non-technical users.
Additional Requirement
- Must be authorized to work in the US.
- Must meet at least 6 out of the 8 qualifications listed above.