Job Description
Job DescriptionWe are looking for an experienced technology leader to shape and advance the systems that support the student and academic experience in Worcester, Massachusetts. This position will guide the direction of student information platforms, academic applications, and related integrations within a university environment while building strong partnerships across faculty, student services, and administrative teams. The role combines strategic planning, operational leadership, and team development to improve service delivery, strengthen institutional processes, and ensure reliable, secure technology solutions.
Responsibilities:
• Define and carry forward a long-term vision for student information and academic technology platforms that aligns with institutional priorities.
• Oversee the performance, support, and continuous improvement of student systems, academic applications, and connected enterprise solutions.
• Direct technical teams responsible for application development, system enhancements, and integration work, while fostering accountability and focused growth.
• Work closely with academic and administrative leaders to uncover process gaps and implement technology-driven improvements that increase efficiency and service quality.
• Establish effective governance practices for academic technology initiatives, including prioritization, budgeting, staffing, and service planning.
• Serve as a trusted advisor to faculty, staff, and students by offering guidance on system capabilities, technical options, and best practices.
• Maintain strong oversight of data protection, regulatory obligations, continuity planning, and institutional policies affecting academic systems.
• Encourage consistent use of collaborative technologies and shared digital services across departments and campus functions.
• Bachelor’s degree in Information Systems, Computer Science, or a closely related discipline.
• At least 5 years of leadership experience within a large-scale information technology organization.
• Minimum of 4 years supporting technology solutions for academic.
• At least 3 years of experience working within higher education.
• Demonstrated strength in strategic planning, project delivery, communication, and stakeholder engagement.
• Proven success leading teams in complex organizational settings with multiple priorities and constituents.
• Experience with Student Information Systems, including Oracle PeopleSoft and PeopleSoft Campus Solutions.
• Background in overseeing development teams and delivering technology solutions in data-rich institutional environments