Technical Support Technician - Electro-mechanical

STEM Talent Solutions

Cincinnati, OH, USA

Published: 6/14/2022

Technology

Full Time

Job Description

Technical Support Technician - 6 months Contract to Direct

Seeking a Technical Support Technician with strong electrical and mechanical troubleshooting experience. Ideal candidates have maintained electromechanical equipment such as printing presses, factory machinery, compactors, conveyors, or similar industrial equipment.

Key Responsibilities:

Provide technical support to customers and field service technicians by phone, text, email, and video.
Troubleshoot electrical and mechanical equipment and guide customers through solutions.
Troubleshoot relay logic, relays, solenoids, coils, and electrical controls.
Read and interpret electrical schematics, wiring diagrams, risers, and CAD drawings.
Check components such as coils for proper resistance and identify faulty equipment.
Document technical issues and solutions and identify recurring problems.
Assist with troubleshooting guides, technical bulletins, and training materials.

Qualifications:

Electrical and mechanical troubleshooting experience.
Strong understanding of relay logic and large relay systems.
Ability to read electrical schematics.
Prior rigging system experience is a plus.
Strong communication and customer service skills with patience to walk customers through troubleshooting.
Industrial maintenance, field service, electrician, sound technician, or similar background preferred.

\nCompany Description

We are a firm focused in the STEM Talent Arena; Science, Technology, Engineering and Math.

We build and have long term relationships with our clients and represent our clients transparently. We pride ourselves in understanding a candidate's skill set, and the culture and work environment that is a best fit for both the candidate and the client.

Company Description

We are a firm focused in the STEM Talent Arena; Science, Technology, Engineering and Math.\r\n\r\nWe build and have long term relationships with our clients and represent our clients transparently. We pride ourselves in understanding a candidate's skill set, and the culture and work environment that is a best fit for both the candidate and the client.