Quality Assurance and Controls Specialist
Job Description
Contract to Hire!
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If you’re experienced in quality assurance, audit/controls, or operational risk within financial services, I have a strong hybrid contract role in Memphis, TN (on-site 3 days/week).
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We’re hiring a Quality Assurance and Controls Specialist to help ensure key operational processes are accurate, compliant, and consistently improving (client name kept confidential).
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Must-haves:
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- Bachelor’s degree
- 3+ years of relevant experience (financial services strongly preferred)
- QA / audit methodology / operational controls / process improvement knowledge
- Strong attention to detail and accuracy in a high-volume environment
- Ability to identify risk, evaluate procedural gaps, and recommend practical solutions
- Strong analytical skills (including root-cause analysis)
- Experience monitoring performance metrics and reporting recommendations to leadership
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What you’ll work on:
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- Perform quality reviews, audits, and transaction assessments
- Investigate exceptions, identify root cause, and recommend preventative fixes
- Track/report quality metrics, error trends, and findings to leadership
- Partner with leadership to strengthen controls and improve workflow efficiency
- Support training, documentation, and coaching around quality standards
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Bonus points if you have:
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- Brokerage operations experience
- Managed Accounts experience
- Trading or trade review experience
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Interested and qualified? Apply!
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@Institute of Internal Auditors (IIA)
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@ISACA
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@Association for Financial Professionals (AFP)
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@ACAMS
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@American Accounting Association
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#OperationalRisk #InternalAudit #QualityControl #MemphisCareers #HybridJobs