Job Description
Job Description
Position Summary
The Maintenance Technician is responsible for the day-to-day operation, maintenance, and repair of building systems within a multi-building portfolio environment, including HVAC, building automation, electrical, plumbing, and life safety systems. This role is ideal for a technician with a strong mechanical foundation who is ready to grow into the complexity, compliance standards, and tenant-service expectations of commercial office, retail, and industrial flex operations. The Technician works under the guidance of the Senior Engineer during a structured 90-day onboarding period and progresses toward independent ownership of assigned systems, preventive maintenance, and tenant service response.
Essential Duties & Responsibilities
Building Systems Operations & Maintenance
• Operate and maintain HVAC equipment, which can include chillers, cooling towers, air handling units (AHUs), WSHP, and VAV systems.
• Monitor and respond to alarms, trends, and setpoint adjustments through the Building Automation System (BAS/BMS).
• Perform or manage preventive maintenance on HVAC, plumbing, electrical, and life safety systems per the PM schedule.
• Maintain commercial plumbing systems, including backflow preventers, sump pumps, and restroom fixtures.
• Support lighting control systems, ballast/LED driver replacement, and emergency lighting testing.
• Assist with electrical systems as needed.
• Conduct roof, envelope, and exterior inspections, including drains, caulking, and parking deck/loading dock areas.
Tenant Relations & Service
• Respond promptly and professionally to tenant service requests, including HVAC comfort calls and after-hours extension requests.
• Adhere to work order priority classifications for corporate tenant environments.
• Communicate planned work and service impacts clearly and professionally.
Safety, Life Safety & Compliance
• Follow lockout/tagout, confined space, and PPE requirements on all applicable tasks.
• Maintain familiarity with the Building Fire Safety Plan, fire command center, and emergency evacuation procedures.
• Support regulatory compliance efforts, including inspection preparation, permits, and code adherence (OSHA, EPA, ASHRAE, local commercial codes).
Documentation, Vendors & Sustainability
• Log and manage work orders and PM tasks through the CMMS platform (e.g., Angus, MRI, Building Engines).
• Accompany and oversee vendors (elevator, fire suppression, pest control, janitorial).
• Support building sustainability initiatives, energy tracking, and recycling/EV charging program coordination.
• Contribute to SOP updates and knowledge-sharing based on hands-on building experience.
Required Qualifications & Experience
• Prior experience in building maintenance or engineering required; commercial property experience is preferred.
• Working knowledge of HVAC, plumbing, and electrical fundamentals; willingness to develop commercial-scale systems expertise (central plant, VAV, BAS/BMS).
• Demonstrated ability to prioritize and document work using a CMMS or similar work order system.
• Strong customer service orientation and professional communication skills suited to a corporate tenant environment.
• Ability to work a core business-hours schedule with rotating after-hours/on-call availability.
• Comfortable working at heights, in mechanical/electrical rooms, and on rooftops as required.
Physical Requirements & Work Environment
• Ability to lift/carry up to 50 lbs.; frequent standing, walking, kneeling, bending, and climbing (stairs, ladders).
• Ability to work in mechanical rooms, on rooftops, and in outdoor conditions across seasons.
• Availability for scheduled on-call and after-hours emergency response.