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Leasing Manager

PublishedPublished: 6/14/2022
Real Estate
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Job Description

I am representing a publicly listed Real Estate Investment Trust that acquires, owns, redevelops and manages shopping centers in vibrant urban communities. They are looking to hire a Specialty Leasing professional to join their team in Paramus, NJ to support and grow ancillary and specialty leasing revenue across it's retail portfolio.

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Responsibilities

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Mall Operations & Engagement

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  • Serve as core member of the mall management team, actively participating in the daily operations of the property.
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  • Maintain a highly visible on-site presence (5 days/week), including walking the property multiple times daily to identify issues, opportunities, and tenant needs
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  • Act as a key liaison between tenants, specialty leasing, property management, marketing, and operations teams
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  • Proactively address operational or tenant-related issues, ensuring a high-quality customer and tenant experience.
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  • Support and participate in mall meetings, trainings, and property-wide initiatives (e.g., safety trainings, tenant meetings, emergency preparedness)
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  • Be actively involved in property events, retailer openings, and activations, representing the leasing function and supporting team execution.
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    Leasing & Revenue Generation

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    • Generate ancillary revenue through inline vacancies, kiosks, carts, pop-ups, short-term leases, storage, vending, activations, advertising, sponsorships, and other specialty uses.
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    • Actively source new business daily, maintaining a consistent pipeline across all specialty categories
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    • Ensure strong forward planning by sourcing ahead of seasonal demand and anticipated vacancies
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    • Negotiate and prepare license agreements and deal terms quickly and efficiently to secure opportunities
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    • Maintain a robust and diverse tenant pipeline, enabling selectivity and strong merchandising outcomes
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    • Identify risks and proactively manage expiring, underperforming, or non-renewing tenants
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    • Support grand openings, retailer events, and promotional activities, encouraging tenant participation
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    • Identify opportunities to enhance traffic, dwell time, and customer engagement through specialty leasing
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    Tenant Management & Customer Service

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    • Serve as a primary point of contact for specialty tenants throughout the lifecycle of the deal.
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    • Provide hands-on customer service, regular check-ins, and responsive follow-up.
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    • Coordinate tenant onboarding, permitting, setup, and teardown logistics.
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    • Maintain tenant insurance, documentation, and compliance requirements.
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    Reporting, Administration & Cross-Functional Support

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    • Maintain and update vacancy trackers and leasing activity reports, prepare monthly leasing reports and assist with departmental reporting as needed.
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    • Collaborate cross-functionally with property management, legal, accounting, marketing, and development teams.
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    • Use MRI, Power BI, and Placer.ai to pull, interpret, and communicate data supporting leasing decisions.
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    • Support budget assumptions, deal tracking, and performance analysis.
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    • Prepare presentations related to leasing, sponsorships, and advertising opportunities.
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    Additional Expectations

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    • Attend business conventions, trade shows, and industry events as needed (occasional travel).
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    • Respond to urgent matters outside regular business hours, including evenings and weekends.
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    • Continuously identify and pursue new concepts, trends, and emerging brands
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    • Assist with special projects as business priorities shift.
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    Qualifications

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    Education/ Experience Required

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    • 3-5 years of experience in specialty leasing, retail leasing, sales, or a related commercial real estate field
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    • Minimum Education High School Diploma
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    • Valid Driver’s license required
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    • Real estate licensure (preferred, not required)
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    Knowledge, Skills, And Abilities

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    • Knowledge of specialty leasing and ancillary revenue programs.
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    • Knowledge of retail leasing lifecycle, including prospecting, negotiations, deal execution, tenant onboarding, and renewals.
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    • Working Knowledge of property-level financial drivers, including rent, percentage rent, occupancy costs, and revenue optimization.
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    • Knowledge of Microsoft 365 tools, particularly Excel, PowerPoint, and SharePoint
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    • Practical knowledge of data and reporting tools such as MRI, Power BI, Salesforce, and Placer.ai (or comparable systems) for interpreting performance and market data preferred.
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    • Excellent verbal and written communication skills.
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    • Strong skills in sales to prospect, negotiate, close deals, communicate efficiently, and deliver difficult news when needed.
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    • Ability to multitask to manage multiple deals simultaneously while handling administrative details.
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    • Ability to operate independently, be a self-starter, and remain aligned with company direction.
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    • High ethical standards and integrity.
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    Benefits

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    • Leasing Incentive Commission
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    • Medical, Dental, and Vision eligible after first month of employment
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    • Traditional & Roth 401K eligible 1st month of employment with competitive employer match.
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    • Healthcare, and Dependent Care FSAs
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    • Health Savings Account (HSA)
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    • Long Term Disability (company paid)
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    • Basic Life Insurance (company paid)
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    • Supplemental Critical Illness and Accident Insurance
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    • Voluntary Life (Employee, Spouse, Child) Insurance
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    • Wellness initiatives & incentives
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    • 20 PTO days annually
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    • 12 Paid Holidays
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