Job Description
Job Description
Community Manager – Luxury Multifamily Property
Join a premier owner-managed multifamily community and lead with excellence.
About Us
At PEM Residential, we take pride in delivering exceptional living experiences through hands-on management, attention to detail, and genuine care for our residents and team members. We’re an owner-managed company focused on quality over quantity — where your leadership directly impacts the success of the community and satisfaction of our residents.
Position Summary
We’re seeking an experienced Community Manager to oversee daily operations at a Class A / luxury multifamily property in Lewisville, TX. The ideal candidate will be a dynamic leader with strong business acumen, proven experience in upscale property management, and a passion for creating a best-in-class living environment.
Key Responsibilities
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Oversee all aspects of property operations, including leasing, resident relations, maintenance, and financial performance.
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Lead, mentor, and motivate on-site team members to achieve occupancy and retention goals.
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Develop and implement strategic marketing and resident engagement initiatives.
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Prepare and manage operating budgets, control expenses, and drive NOI performance.
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Ensure compliance with company policies, fair housing laws, and safety standards.
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Maintain the highest standards of property appearance and resident satisfaction.
Qualifications
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Minimum 3 years of experience as a Community Manager or Assistant Community Manager at a Class A or luxury multifamily property.
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Proven track record of achieving operational, financial, and customer service goals.
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Strong leadership, communication, and problem-solving skills.
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Proficient in property management software (Yardi, RealPage, or similar).
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High level of professionalism, accountability, and attention to detail.
Why Join PEM Residential
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Owner-managed company with a supportive leadership team and direct decision-making.
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Competitive compensation and performance-based bonus structure.
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Comprehensive benefits package including medical, dental, vision, and paid time off.
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Career growth opportunities within a growing portfolio of high-quality communities.