Job Description
Job Description
Job Title: Project Coordinator
Location: San Jose, CA – In-Office Position (Full-time on-site)
Pay Rate: $35.00/HR W2
Duration: Open-ended Contract
Key Responsibilities:
- Handle day-to-day RMA requests, shipping, and receiving activities
- Support Field Engineers by reviewing end-of-day updates, processing RMAs, updating tickets accordingly, and ensuring accurate documentation
- Manage service tickets, respond to customer issues, and provide timely updates and communication to customers
- Maintain accurate and up-to-date records of all logistics and RMA activities
- Track shipments to and from customers, ensuring timely returns and full visibility
- Coordinate incoming and outgoing parts while working to close open RMA issues
- Manage timely RMA processing to meet service level agreements (SLAs)
- Regularly review, update, and reconcile logistics and inventory records
- Physically inspect, sort, and resolve discrepancies for incoming items
- Travel to customer sites (primarily out-of-state) for logistics and inventory support as needed (up to 25%)
Requirements:
- Bachelor’s Degree required
- Excellent written, interpersonal, and organizational communication skills
- Highly detail-oriented with strong time management abilities
- Proven ability to multitask and make effective decisions under pressure
- Self-motivated and independent, while also being a strong team player
- Proficient in Microsoft Office (Word, Excel, Outlook, etc.)
Company DescriptionAbout Murtech Staffing & Solutions - We are a National Staffing Services Company with a team dedicated to solving the unique staffing challenges for our clients. The essence of Murtech is built in our Core Values: Integrity, Passion and Work Ethic. We apply these values to provide professional career development for both our employees and candidates.
Company Description
About Murtech Staffing & Solutions - We are a National Staffing Services Company with a team dedicated to solving the unique staffing challenges for our clients. The essence of Murtech is built in our Core Values: Integrity, Passion and Work Ethic. We apply these values to provide professional career development for both our employees and candidates.