Job Description
Job DescriptionLEASING AGENT Pay Rate: $20.00 per hour
Employment Type: Full-Time
Position Summary We are seeking a professional and customer-focused Leasing Agent to support daily leasing and property operations. The ideal candidate will have strong communication and relationship-building skills, a professional demeanor, and the ability to provide excellent service to prospective and current residents.
Primary Responsibilities
- Assist with all leasing activities, including lead management, prospect follow-up, property tours, application processing, and lease preparation.
- Follow established leasing standards and procedures to provide a consistent and professional experience.
- Assist with the move-in process to ensure a smooth transition for new residents.
- Support move-out administration, resident communications, renewal outreach, and lease renewals.
- Assist with marketing initiatives, resident events, and community engagement activities designed to increase traffic and occupancy.
- Maintain accurate prospect, applicant, and resident information in property management software and CRM systems.
- Respond to resident and prospect questions and concerns and escalate issues appropriately.
- Conduct regular inspections of model apartments, vacant units, and common areas to ensure cleanliness and proper presentation.
- Maintain compliance with applicable federal, state, and local laws, regulations, company policies, and Fair Housing requirements.
- Support general property operations and resident services as business needs require.
- Perform additional duties as assigned by the Business Manager, Assistant Business Manager, or Leasing Manager.
Qualifications & Skills
- High school diploma or equivalent required.
- Bachelor's degree preferred but not required.
- At least 1 year of experience in multifamily housing, sales, hospitality, customer service, or a related field preferred.
- Strong relationship-building and sales skills.
- Proficient computer skills, including Microsoft Word, Excel, Outlook, and related software.
- Excellent written, verbal, interpersonal, and organizational skills.
- Ability to prioritize multiple responsibilities and work effectively in a fast-paced environment.
- Professional appearance and demeanor when interacting with residents, vendors, contractors, and other business partners.
- Strong customer service skills and a positive, team-oriented attitude.
- Ability to work independently while contributing to a team-focused environment.
Ideal Candidate The ideal candidate is professional, dependable, organized, customer-focused, and comfortable working in a sales-oriented environment. Previous leasing, property management, hospitality, or customer service experience is highly valued.
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