Job Description
Job Description
Level 2 Desktop Support Technician (Recurring Weekly Onsite)
We are seeking an experienced Level 2 Desktop Support / End User Support Technician to provide recurring onsite IT support in a professional corporate environment. This is a long-term opportunity requiring one onsite visit every Wednesday (6–8 hours) with occasional additional onsite support as needed during normal business hours.
The ideal candidate has strong Windows troubleshooting skills, excellent customer service, and can work independently while coordinating with remote support teams.
Schedule
- 1 onsite visit per week (Wednesdays)
- 6–8 hours per visit
- Business hours
- Additional onsite hours may be requested with advance notice
- Long-term assignment (approximately 1 year)
Responsibilities
- Configure, deploy, and support desktop and laptop computers
- Troubleshoot Windows 10/11 hardware and software issues
- Support Microsoft Office and Microsoft 365 applications
- Troubleshoot printers and peripheral devices
- Perform basic network and connectivity troubleshooting (TCP/IP, LAN)
- Support Yealink audio/video conferencing equipment
- Perform IMAC activities (Install, Move, Add, Change)
- Assist with desktop support projects and hardware deployments
- Document work performed and provide clear status updates
- Coordinate with remote support teams to resolve issues
Required Qualifications
- 3+ years of Level 2 Desktop Support or End User Support experience
- Strong Windows 10/11 troubleshooting skills
- Experience supporting Microsoft Office and Microsoft 365
- Printer and peripheral troubleshooting experience
- Basic networking knowledge (TCP/IP, LAN connectivity)
- Experience supporting conference room technology (Yealink preferred)
- Excellent customer service, communication, and professionalism
- Ability to work independently onsite
- Reliable transportation
- Ability to commit to a recurring weekly schedule for approximately one year
- Resume required
Preferred Qualifications
- CompTIA A+ Certification
- Microsoft Azure Administrator Associate (AZ-104) or equivalent experience
What We're Looking For
We're looking for a dependable, professional technician who takes ownership of issues, communicates effectively with end users, and delivers excellent onsite support in a corporate environment. This is an ideal opportunity for someone seeking consistent, recurring part-time work with a long-term client.
Company DescriptionF2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com.
WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.
Company Description
F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com.\r\n\r\nWHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.