Job Description
ProspectBlue is partnering with a growing printing company in Richmond, VA, to identify a Junior Project Manager. This is a great opportunity for a detail-oriented, customer-focused professional who enjoys coordinating projects, keeping things organized, and working with multiple teams to ensure projects run smoothly from start to finish.
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In this role, you’ll work closely with the Senior Project Manager, serving as a key point of contact between customers, sales, and production. The ideal candidate has strong communication and organizational skills, enjoys problem-solving, and understands the importance of accuracy, timelines, and customer satisfaction. Experience in wide-format printing or the signage industry is preferred.
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Key Responsibilities:
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Assist the Senior Project Manager with daily operations, project coordination, and special projects.
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Coordinate projects from order initiation through production and completion, ensuring deadlines and customer expectations are met.
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Serve as a primary liaison between customers, sales, graphic design, production, and installation teams to keep projects moving forward.
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Enter and process customer orders through the company’s management information system (MIS) software.
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Review proofs received from the file setup team for accuracy and completeness, distribute proofs to customers, and document all approvals and requested changes.
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Respond to customer inquiries regarding prospective, active, and completed orders, providing timely updates and professional support.
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Maintain and update production schedules daily, communicating order status, timelines, and potential delays to customers and internal teams.
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Review job details and documentation to ensure accuracy and completeness before billing.
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Identify and resolve project issues, troubleshoot challenges, and help improve internal processes and procedures.
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Qualifications:
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Previous experience in project coordination, customer service, or a related administrative role.
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Experience in wide-format printing, signage, or a manufacturing environment is preferred.
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Familiarity with the sign production process and industry terminology is a plus.
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Strong written and verbal communication skills, with the ability to work effectively with customers and cross-functional teams.
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Proficiency in Microsoft Office Suite and strong overall computer skills.
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Exceptional attention to detail, organization, and time management.
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Ability to manage multiple projects and priorities in a fast-paced environment while maintaining accuracy.
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Self-motivated and able to work independently while collaborating with a team.
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Strong customer service and problem-solving skills, with a proactive approach to resolving issues.
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Professional, dependable, and committed to maintaining high standards of integrity and quality.
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Why Consider This Opportunity?
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Join a growing company where you can contribute to a variety of projects, collaborate across teams, and build your project management experience within the printing and signage industry. This role is ideal for someone who enjoys a mix of customer interaction, coordination, and hands-on problem-solving in a production-focused environment.