Job Description
Job Description
Overview
The Role Our Security Officers help create a safe, welcoming, and enjoyable experience for every guest. They support our high‑energy environment by greeting guests, monitoring safety, checking IDs when required, and addressing concerns with professionalism and sound judgment. If you’re observant, service‑oriented, and committed to maintaining a secure, guest‑first atmosphere, this role is an excellent fit. What You’ll Do
- Greet guests warmly and help set the tone for a safe, welcoming experience.
- Check guest IDs when age restrictions apply.
- Ensure guests follow safety policies.
- Monitor alcohol‑service safety, including guest limits.
- Diffuse difficult situations calmly and professionally, using sound judgment and a guest‑first mindset.
- Assist and guide guests as needed.
- Communicate potential safety or guest‑service concerns to management quickly to maintain a safe, enjoyable atmosphere.
What You’ll Bring
- 2+ years of experience in security or a similar guest‑facing role (preferred).
- A genuine passion for guest service and hospitality.
- Ability to complete background checks and any required security certifications.
- Strong communication skills and a team‑first attitude, thriving in a fast‑paced entertainment environment.
What You’ll Get At Lucky Strike Entertainment, we’re committed to supporting your well-being both on and off the job. Here's a peek at some of the benefits available to our associates:
- Free bowling & attractions (laser tag, billiards, mini golf, ropes courses, and rides)
- $1 arcade play
- All‑day play at Boomers, FECs & Waterparks
- Friends & family discounts
- Food & beverage discounts
- Special discounts on parties and group events
- Perks start on your first day
Responsibilities
We Are Lucky Strike Entertainment, one of the largest and most successful location-based entertainment companies in the World with 360 upscale and traditional Bowling Centers, five expansive and well-located Waterparks, a large Amusement Park in California and 10 upscale Boomers Family Entertainment Centers in major markets.
From a humble beginning with one bowling center in 1997, we redefined an industry and built a powerhouse Company with 14,000 Associates and nearly $1.4 billion in annual revenue. Hospitality is our core and we strive to deliver memorable experiences for every guest on every visit.
Qualifications
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and other benefits including medical, dental, and vision insurance, 401(k) retirement plan, employee assistance program (EAP), life insurance, disability insurance, and paid time off. More details regarding benefits are available here: Lucky Strike Entertainment Benefits