Job Description
Job Description
At-a-Glance:
Join an international fire, HVAC, and security equipment company as a Facility Operations Manager.
Position Type:
- Contract
- Onsite
Required:
- Experience in construction.
- Bachelor’s degree in business, engineering, construction management, or equivalent experience in a facilities management discipline with 10 years of progressive responsibility.
- Minimum of 10 years of management and leadership experience with a reputable organization.
- Proficient with Windows-based software including Excel, Word, PowerPoint, MS Project.
- Experience managing multi-disciplinary teams and cross-functional working groups.
- Proven experience leading customer and stakeholder meetings.
- Demonstrated ability to manage operations in compliance with technical and contractual requirements.
- Track record of developing a team culture focused on Customer Satisfaction and Continuous Improvement.
- Hands-on experience managing preventive maintenance and repairs for MEP, fire alarm systems, security systems, and building automation systems.
- Experience with building systems including HVAC, electrical, plumbing, fire alarm, security cameras, access control, and related facility infrastructure.
- Experience supporting mission-critical or high-availability facilities.
- Knowledge of OSHA codes, regulations, and safety compliance requirements.
- Customer service mindset with very strong communication and people skills, serving as the primary client-level liaison for addressing operational, contractual, and financial matters.
- Impeccable attention to detail and the ability to prepare and deliver accurate monthly operational and financial reports.
Preferred:
- Experience in HVAC.
- BOMA and/or IFMA designation (RPA/CFM) preferred.
Responsibilities:
- Develop, manage, and track operating budgets and financial forecasts, ensuring performance aligns with contractual and organizational financial objectives.
- Delegate tasks, meet deadlines, and maintain accountability across the team.
- Be comfortable taking off-hour calls and when necessary, responding to emergencies.
- Serve as a role model, mentor, and trusted resource to staff and stakeholders.
- Comprehend complex contract terms and performance requirements, and work collaboratively with the customer to ensure alignment with contractual obligations and operational policies.
- Manage subcontractors and vendor relationships, including contract administration, performance monitoring, compliance, and cost control.
- KPI Management.
- Ensure the quality, accuracy, and completeness of data entered into the CMMS.
- Administer documentation related to extension requests, relief events, and repair justifications in accordance with contract requirements.
- Review, develop, and proactively implement operational procedures and best practices.
- Provide oversight of day-to-day operations as well as long-term planning activities.
- Manage supervisors and staff, including hiring, promotions, recognition, performance improvement plans, and ongoing performance monitoring.
- Provide technical and managerial guidance to the operations team.
- Ability to read and interpret blueprints and as-built drawings.