Assistant Property Manager/ Leasing Professio

Job Description

Job Description

Job Description: Your job responsibilities will include, but are not limited to the following:

• Processes check depositing and posting with open communication with the property accountant
• Audits and assesses tenant billbacks as necessary
• Audits, monitors, and takes charge of delinquency efforts in a time efficient manner
• Assists in production of monthly and annual reports in conjunction with the property manager
• Prepares transactional documentation
• Effectively read ledgers and other rental documentation
• Coordinates with vendor teams to address maintenance repairs and preventative maintenance efforts
• Locates opportunities for review requests following positive interactions with residents or prospects
• Obtains estimates/bids for repairs on property as needed
• Enters and schedules work requests for tenants and make-ready units
• Continues to oversee the leasing process which includes but is not limited to document preparation, fee collection, and conducting apartment tours.
• Maintains an acceptable closing ratio, as well as meets or exceeds 90% follow-up requirement through our CRM platform.
• Monitors occupancy for units and other rentable items to meet or exceed budget expectations.
• Tours the property daily to ensure excellent curb appeal, removes trash and debris as discovered along path.
• Walks every unit prior to showing, providing keys for move-in, or other applicable situations
• Completes full move-out process to include but not limited to walking vacated units, allocating charges, processing deposit accounting, and sending applicable move-out documentation
• Assists in renewal notification distribution and follow-up
• Maintains 100% completion in any additional training assigned through the Grace Hill Platform or any other training software required
• Monitors marketing collateral and communicates needs with marketing department
• Assists in outreach marketing efforts and resident events
• Communicates effectively with prospects, tenants, vendors, and other team members
• Maintains complex schedule to include appointments, team meetings, due dates, and conference calls
• Communicates frequently with legal team in reference to eviction proceedings and other lease violations
• Maintains working knowledge of Fair Housing and other applicable laws, rules, and regulations
• Has ability to work a flexible schedule to include weekends
• Assists in resident retention efforts and other resident needs as applicable
• Completes all other miscellaneous tasks assigned by either the property manager or upper management

*This list is designed to be a brief description of typical job roles but does not encompass all requirements of the role that may arise from day to day. To excel in this role, a team player mentality will be required.