Commercial Tire Service Manager

Job Description

Job Description

Thomas Tire Commercial & Off-Road is seeking a motivated Commercial Tire Service Manager to join our team. We’re looking for a team player with excellent customer interaction, team building mindset and solid organizational skills who is ready to grow with us.

Benefits

• Up to 4 weeks of vacation/paid time off
• Paid holidays (8 days)
• 75% Employer paid medical, dental, & vision insurance
• $25,000 of life insurance per employee at no cost
• Supplemental benefits (long-term, short-term, accident, etc.)
• 401(k) retirement plan with company match
• Monday-Friday, 8am-5pm
• Discounts on tires & automotive services
• Paid weekly

Basic Responsibilities

• Provide accurate and timely information with excellent customer experiences: Support Front Counter Staff in delivering professional explanations and guarantee proper services are provided for passenger or light trucks receiving new tires.
• Process and verify workflow with precision: Review every work order before front counter processing to ensure all labor items, inventory items, and technician initials are accurately assigned.
• Maintain organized records and documentation: Require all truck check sheets to be completed and signed off, ensuring all recommended services are clearly documented.
• Organize and coordinate the shop for maximum efficiency: Manage daily job flows, oversee the immediate and correct processing of take-off tires, and ensure tools are returned to designated spots.
• Collaborate closely with the team to optimize operational processes: Lead by example to coach technicians, maintaining a clean, safe shop environment while driving the team toward efficiency goals.

Requirements

• Strong communication, leadership, and organizational skills to coach, motivate, and hold a team accountable in a fast-paced environment.
• Ability to lift up to 75 lbs. and a willingness to get your hands dirty managing shop cleanliness, tools, and daily waste disposal.
• Must have a valid driver’s license.