Systems Analyst 3 (CAPPS Technical Oversight Analyst) - SA 26-06749
Job Description
Job Description
Job Title: Systems Analyst 3 (CAPPS Technical Oversight Analyst)
Category: Applications / Software Development
Location: Austin, TX (Remote with potential onsite as required)
Duration: Up to 1,920 hours
Contract Term: Initial term with up to two (2) optional one-year renewals (through FY2029)
Position Overview
We are seeking a highly experienced Systems Analyst 3 (CAPPS Technical Oversight Analyst) to support a statewide enterprise financial system program. This role involves providing advanced technical oversight, consultative services, and system support for a large-scale ERP environment that includes HR/Payroll, Financials, and ancillary systems.
The ideal candidate will possess deep expertise in enterprise systems, strong technical and functional analysis capabilities, and experience supporting complex, multi-agency environments.
Key Responsibilities
- Provide advanced technical consulting and oversight for enterprise financial systems and related applications.
- Ensure requirements, development, and testing activities align with established system development lifecycle (SDLC) standards, procedures, and coding guidelines.
- Review and validate functional and technical designs, identifying risks, gaps, and dependencies.
- Analyze business processes and system workflows to ensure alignment with ERP solutions.
- Develop and execute test scenarios and validation strategies.
- Review and validate code compliance and support migration readiness activities.
- Support and maintain an ITIL-compliant service desk application, including configuration, troubleshooting, and system monitoring.
- Provide Level 2 service desk support, including advanced troubleshooting and issue resolution.
- Perform root cause analysis and support incident management, including participation in major incident response processes.
- Ensure all digital systems and content meet accessibility standards (WCAG 2.1).
- Support data integration, reporting, and API connectivity across systems.
- Participate in disaster recovery, system upgrades, and testing activities.
- Develop and maintain technical documentation and knowledge repositories.
- Collaborate with vendors and internal teams to ensure alignment with contractual and technical requirements.
- Conduct presentations and provide updates to stakeholder groups and user communities.
- Participate in audits and ensure compliance with security, availability, and data integrity standards.
- Support governance processes, including compliance reviews and baseline validations.
Required Qualifications
- 10+ years of experience supporting Texas state government or public sector environments.
- 10+ years of experience in technical support of enterprise application systems.
- Extensive experience in:
- Strategic planning and roadmap development
- Technical project management
- Executive-level presentations and stakeholder communication
- Interpreting contracts and enforcing vendor accountability
- Strong knowledge of:
- Data integration, data quality, and SDLC methodologies
- Hands-on technical expertise with:
- PeopleSoft FSCM or HCM 9.2
- PeopleTools, PeopleCode, Application Designer
- SQL, PS Query, SQR, Application Engine
- Oracle 11 or higher
- Experience supporting large-scale production environments across multiple agencies.
- 8+ years of experience with IT service desk operations and ITIL framework.
- 3+ years of experience supporting ITIL-compliant service desk tools (e.g., BOSSDesk or similar).
Preferred Qualifications
- Experience with enterprise software and hardware management best practices.
- Prior experience supporting statewide financial systems.
- Experience developing technical specifications for IT procurements.
Key Skills
- Enterprise Systems Analysis (ERP / PeopleSoft)
- Technical Oversight & Governance
- ITIL Service Management (ITSM / ITAM)
- Data Integration & System Architecture
- Incident & Problem Management
- Stakeholder Communication & Leadership
- Security, Compliance & Accessibility Standards
For more details reach at resumes@navitassols.com.
About Navitas Partners, LLC: It is a certified WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical, Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided, and your salary will be discussed upfront.