Job Description
Job Description Position : Network Engineer
Location : Sunnyvale, CA
Duration : Fulltime
Job Description:
Required Qualifications & Experience
CCNA certification
Hands-on experience with multiple Cisco device models and strong knowledge of routing and switching technologies. Solid understanding of LAN concepts and day-to-day network operations.
- Experience installing, configuring, maintaining, and supporting Cisco network devices.
- Working experience with SD-WAN technologies and routing policies.
- Experience with DNS and DHCP server deployment, configuration, record management, and troubleshooting.
- Experience troubleshooting wireless networking issues, including Cisco Access Points and Wireless Controllers.
- Ability to resolve network-related incidents, system failures, routing changes, and infrastructure updates.
- Strong customer service skills with the ability to engage effectively with clients and stakeholders to understand and address requirements.
- Experience managing escalations, resolving technical issues within SLA targets, and contributing to problem management processes.
- Experience performing IOS upgrades across Layer 2 and Layer 3 Cisco switching platforms.
- Experience configuring and supporting routing protocols and technologies, including OSPF, RIP, EIGRP, BGP, ACLs, PPP, Wireless VPN, and related networking services.
- Understanding of network architecture across all OSI layers, including cabling and physical connectivity concepts.
- Strong knowledge of routing protocols such as RIP, EIGRP, OSPF, and BGP.
- Experience with network monitoring tools, monitoring setup, and troubleshooting.
- Proven customer support experience, including test case execution, results validation, and direct client interaction.
- Ability to document operational activities, incidents, and customer interactions on a daily basis.
- Flexibility to work in rotational shifts as required.
- Excellent verbal and written communication skills.
- Knowledge of firewall technologies and security concepts.
- Experience with Cisco Identity Services Engine (Client).
- Experience with AWS networking services and cloud networking concepts.