Job Description
Job DescriptionThe Role
Equal Access is partnering with a growing New York-based property management company that manages a portfolio of affordable housing communities throughout New York City. They are expanding, and this role sits at the center of that operational foundation.
The Recertification Specialist works from the on-site management office at an affordable housing property in the Bronx, handling the full lifecycle of resident recertifications across multiple subsidy programs. This is a compliance-heavy, resident-facing position that requires both technical knowledge of affordable housing regulations and the interpersonal steadiness to work directly with residents through paperwork-intensive processes.
This is not a generalist property management role. The work is specific, detail-dependent, and deadline-driven, with real regulatory consequences if it is done poorly.
What This Role Is, and Is Not
This role is:
- The primary point of contact for all recertification and compliance administration at the property
- A mix of document review, income calculation, resident communication, and agency correspondence
- Accountable for maintaining file integrity and supporting audit readiness
- A role where accuracy and follow-through matter more than speed alone
This role is NOT:
- A leasing or sales role
- Remote or hybrid in any capacity
- Right for someone who finds regulatory detail tedious or stressful
- An entry-level introduction to affordable housing compliance
Required Experience & Traits
- At least 2 years of affordable housing experience, with working knowledge of Section 8 (Project Based), LIHTC, 236, and Mitchell-Lama programs
- Demonstrated ability to calculate household income, assets, and expenses accurately across recertification types
- Experience identifying and correcting income discrepancies in line with agency guidelines
- COS or LIHTC certification is preferred, not required, but you should know what those are and be working toward them if you don't have them
- Yardi Voyager experience preferred; proficiency in Microsoft Word, Excel, and Outlook is required
- Organized and deadline-conscious, you manage multiple open files at once without things falling through the cracks
- Clear communicator, in writing and in person, with residents, colleagues, legal staff, and agency contacts
- Notary Public designation is a plus
Key ResponsibilitiesRecertification Processing
- Conduct initial, annual, and interim recertifications, including retroactive rent calculations, in compliance with applicable program regulations
- Calculate and verify household income, assets, and expenses for all recertification types
- Identify income discrepancies and coordinate corrective action in accordance with agency requirements
Resident Outreach & Interviews
- Notify residents of upcoming recertification deadlines and documentation requirements
- Schedule and conduct recertification interviews across all certification types
- Prepare and distribute third-party verification forms to support eligibility determinations
File & Records Management
- Maintain organized, current resident files and supporting documentation
- Track recertification activity and produce reports as needed
- Ensure file readiness for agency audits and reviews at all times
Agency & Legal Coordination
- Prepare documentation and written responses for agency audits and compliance reviews
- Collaborate with the legal department on cases involving resident non-compliance
- Respond to agency inquiries and concerns in a timely and accurate manner
Why EqualAccess
EqualAccess partners with best-in-class organizations and supports candidates beyond placement. Every candidate we place receives 3 months of post-hire coaching and career support, ensuring long-term success and growth.