Level III Site Reliability Engineer
Job Description
Site Reliability Engineer III – OpenStack
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Location: Reston, VA (Hybrid)
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Duration: 6-Month Contract-to-Hire
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Job Description
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The ideal candidate will be responsible for building, managing, and maintaining an on-premises private cloud platform supporting mission-critical enterprise services.
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The environment is centered around OpenStack and open-source technologies, including Jenkins, Ansible, and Git, running on Red Hat Enterprise Linux (RHEL).
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This role requires strong hands-on experience with OpenStack administration, Linux systems, infrastructure automation, and production troubleshooting.
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Responsibilities
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- Build, operate, and maintain an on-premises OpenStack platform.
- Monitor infrastructure alerts and troubleshoot platform-related issues.
- Provide Tier 3 support for infrastructure and user-reported problems.
- Maintain platform stability, availability, and performance.
- Support vulnerability management, security compliance, and regular patching.
- Automate infrastructure administration using Ansible, Python, and Shell scripting.
- Document troubleshooting procedures, resolutions, and operational processes.
- Participate in an on-call rotation for production support.
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Required Skills
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- Hands-on experience configuring and administering OpenStack in a production environment.
- Strong experience with Linux system administration, preferably Red Hat Enterprise Linux (RHEL).
- Experience with Ansible, Python, and Shell scripting.
- Experience managing on-premises private cloud infrastructure.
- Understanding of high availability, networking protocols, and security best practices.
- Familiarity with GitHub, Jenkins, and Jira.
- Experience with infrastructure monitoring, troubleshooting, patching, and vulnerability remediation.
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Qualifications
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- Bachelor's degree in Computer Science or a related technical field, or equivalent experience.
- 5+ years of relevant IT infrastructure experience.
- Prior experience developing, operating, or administering OpenStack platforms in production environments.
- Strong communication, documentation, and problem-solving skills.
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