<h3>Job Description</h3>
Responsibilities:
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Install, configure, and troubleshoot computers, software, printers, and mobile devices.
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Provide Tier 1 hardware, software, and basic network support.
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Assist with MS Teams, Zoom, and video conferencing setups.
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Support Active Directory, MECM, Windows 10/11, and Office 365.
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Maintain IT assets and technical documentation.
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Provide onsite and remote technical support.
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Requirements:
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High school diploma or equivalent; IT certifications preferred.
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0–1 year of IT support or troubleshooting experience.
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Basic knowledge of hardware, software, Windows, and Office 365.
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Strong communication, customer service, and problem-solving skills.
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Ability to work onsite Monday–Friday and participate in on-call rotation.
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Must be able to lift up to 50 pounds.

Information Technology Support Technician

Job Description