Information Technology Infrastructure Operations Manager

Job Description

IT Infrastructure & Operations Manager (Growth Path to CIO)

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Alpharetta, GA · Full-time

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About the role

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Hands-on infrastructure leader to stand up full IT infrastructure site-by-site across a growing data center portfolio — servers, networking, security, and end-user services — while building the centralized operations to run it all. Structured as a growth role with a clear path into a CIO position.

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What you'll do

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• Core infrastructure — server provisioning and the application stack each site runs on

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• Networking — Cisco (or equivalent) switching, routing, and site-to-site connectivity

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• Security — firewalls, network segmentation, and overall cybersecurity posture

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• End-user services — corporate email, guest Wi-Fi, and contractor Wi-Fi access

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• Build and run a virtual NOC (Network Operations Center) to monitor the full portfolio

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• Stand up and manage a trouble-ticketing system and support workflow

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• Coordinate vendors and on-site contractors during data center bring-up

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What we're looking for

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• 3–7 years in IT infrastructure / network administration, ideally multi-site or data center exposure

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• Hands-on with servers, Cisco networking, firewalls, and core business IT (email, Wi-Fi, identity)

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• Experience setting up or running a NOC and/or ticketing system (ServiceNow, Jira Service Management, Freshservice, etc.)

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• Solid cybersecurity fundamentals

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• Comfortable being hands-on now while building the systems and team to scale later

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• Ambition and aptitude to grow into a CIO role

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Nice to have

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• Data center commissioning experience

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• Certifications (CCNA/CCNP, Security+, etc.)

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• Vendor and contractor management experience

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