Community Congregate Site Coordinator (Dove Springs)

Meals On Wheels And More of Central Texas

Austin, TX, USA

Published: 6/14/2022

Real Estate

Job Description

Shift/Pattern and FLSA Status: Part-time, Hourly Non-Exempt, Not hybrid eligible

JOB SUMMARY

The Congregate Site Coordinator is responsible for the daily operations and programming of assigned congregate meal sites. This role ensures a welcoming, safe, and engaging environment for clients, coordinates meal service logistics, and fosters community through activities and volunteer engagement. The Coordinator serves as the primary liaison between Meals on Wheels Central Texas and site participants, volunteers, and partners.

Pick up meals from: upRising - a church without walls, 8601 S 1st St, Austin, TX 78748

Congregate Dove Springs location is: 5801 Ainez Dr Austin, TX 78744

QUALIFICATIONS

High school diploma or GED preferred
2+ years of experience in program coordination, customer service, or community engagement
Experience working with older adults or in a social services setting preferred
Strong organizational and interpersonal skills
Ability to manage multiple tasks and work independently
Proficiency in Microsoft Office and data entry systems
Commitment to the mission, vision, and values of Meals on Wheels Central Texas
Bilingual English and Spanish preferred but not required
Valid Texas driver's license, auto insurance, reliable transportation, and insurable under MOWCTX insurance policies

KEY RESPONSIBILITIES

Oversee daily operations of assigned congregate meal sites, ensuring compliance with safety and health regulations
Coordinate meal delivery, setup, and service in collaboration with kitchen and delivery teams
Engage with clients to foster a welcoming and inclusive environment
Plan and facilitate social, educational, and wellness activities for site participants
Recruit, train, and supervise volunteers to support meal service and programming
Promote volunteer engagement and retention through recognition and feedback
Maintain accurate records of attendance, meal counts, and volunteer hours
Serve as liaison with community partners, vendors, and internal departments
Monitor site inventory and request supplies as needed
Respond to client concerns and escalate issues appropriately
Support data collection and reporting for program evaluation and compliance

WORKPLACE ENVIRONMENT AND PHYSICAL DEMANDS

This role may consistently work in an office, field, or service setting
Requires regular use of computers and standard equipment, and communication via phone, email, and in-person is essential
Physical demands include prolonged periods of sitting or standing, moving within the workspace, and occasional lifting or transporting of items up to 35–50 pounds

Meals on Wheels Central Texas provides equal employment opportunities to all applicants and employees for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This employer participates in E-Verify.
We will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. If the government cannot confirm that you are authorized to work, you will be given written instructions and an opportunity to contact SSA and/or DHS before any adverse action is taken. Employers may not use E-Verify to pre-screen job applicants and may not influence the choice of documents presented for Form I-9.