Job Description
Job Description
About the Opportunity
Join a security organization that redefines safety by prioritizing emotional intelligence, de-escalation, and a strong people-focused culture. Security is viewed as more than physical protection—it's about creating environments where individuals feel safe, respected, and valued.
As a leading provider of armed and unarmed security services, the organization is committed to operational excellence, high professional standards, and exceptional client service. Team members are trained to combine security expertise with empathy, professionalism, and effective communication.
Position Summary
As an Unarmed Security Professional, you will play a vital role in protecting clients, visitors, employees, and property. Working under the supervision of site leadership and management, you will implement security procedures, monitor activities, conduct patrols, and respond to incidents professionally and efficiently.
Your contributions help maintain a safe, secure, and welcoming environment while upholding the highest standards of professionalism.
Key Responsibilities
Professional Standards
- Maintain a professional appearance and adhere to dress code requirements.
- Arrive on time and prepared for all scheduled shifts.
- Treat clients, visitors, and team members with courtesy and professionalism.
Security Operations
- Enforce access control procedures and verify identification as required.
- Maintain accurate visitor and access records.
- Conduct routine patrols to identify and prevent unauthorized activities.
- Monitor the condition and functionality of security equipment.
- Report equipment malfunctions promptly.
Incident Response
- Respond quickly and appropriately to security concerns and emergencies.
- Follow established security and emergency protocols.
- Assist with investigations by providing accurate and timely information.
- Prepare detailed and factual incident reports.
Documentation
- Complete incident reports, shift reports, and other required documentation accurately.
- Provide truthful, complete, and timely information in all reports.
- Maintain confidentiality when handling sensitive information.
Qualifications & Skills
Required
- Must be at least 18 years old.
- Strong communication and interpersonal skills.
- Ability to remain calm and professional during high-pressure situations.
- Conflict resolution and de-escalation skills.
- Excellent attention to detail.
- Strong report-writing and documentation abilities.
- Commitment to professionalism and confidentiality.
Preferred
- Experience with:
-
- Security patrols
- Surveillance activities
- Incident management
- Access control procedures
- Security equipment operation
- Knowledge of emergency response procedures.
- First Aid and CPR certification (preferred but not required).
What Sets This Organization Apart
Emotional Intelligence
Security professionals are trained to understand human behavior, recognize emotional cues, and respond with empathy and professionalism. The focus is on creating positive interactions while maintaining safety.
De-escalation Expertise
Team members prioritize peaceful conflict resolution and are trained to diffuse tense situations before they escalate, ensuring the well-being of everyone involved.
Culture-Driven Security
Security is considered an integral part of the overall environment and organizational culture. The approach is tailored to support each client's values and foster a safe, welcoming atmosphere.
Why Join?
- Opportunity to make a meaningful impact in the community.
- Professional growth and career development opportunities.
- Supportive and people-centered work environment.
- Emphasis on leadership, emotional intelligence, and communication skills.
- Commitment to excellence and continuous improvement.
Diversity, Equity & Inclusion
The organization is committed to maintaining an inclusive workplace and providing equal employment opportunities to all individuals. Employment decisions are made without regard to race, color, religion, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, veteran status, or any other legally protected characteristic.
The workplace celebrates diversity and strives to create an environment where everyone is respected, valued, and empowered to succeed.