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Salesforce Developer

Technology

Job Description

Job Description As a Salesforce Developers you will build and customize solutions for public sector applications, focusing on case management, integrations, and call center functionality. This remote role supports Human Services initiatives with hands-on development and troubleshooting. Key Responsibilities:

  • Implement Human Services Call Center (HSCC) Salesforce solutions.
  • Build and customize solutions using declarative tools, Apex, LWC, and Flow.
  • Integrate Salesforce with other applications via REST/SOAP APIs and MuleSoft.
  • Develop complex logic for eligibility and payments.
  • Manage unit testing, UAT, and CI/CD pipelines.
  • Troubleshoot production issues.
  • Provide integrated CTI solution using Verizon Virtual Contact Center (VCC).

Required Technical Skills:

  • 5 years of Salesforce development experience.
  • 3 years with Apex, Visualforce, LWC, and Flow.
  • 3 years with Salesforce data model, security model, and public sector solutions.
  • 3 years configuring case management public sector solutions.
  • 3 years with web technologies including HTML, CSS, JavaScript, and jQuery.
  • 3 years with API integrations and DevOps tools.

Desired Skills:

  • Experience with Salesforce Service Cloud and Experience Cloud.

Basic Qualifications:

  • Bachelor's degree.
  • Salesforce Platform Developer Certification, Salesforce Administrator Certification, or App Builder Certification.
  • Native or bilingual English proficiency.
  • 5 years total work experience in industry.
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