Job Description
Job DescriptionBenefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Training & development
- Vision insurance
We seek a qualified IT Technician to install and maintain computer systems and networks to ensure optimal functionality. You will “train” users of the systems to make appropriate and safe use of the IT infrastructure. A successful IT Technician must have a thorough knowledge of computer software, hardware, and various internet applications, networks, and operating systems. The ideal candidate will have extraordinary troubleshooting abilities and attention to detail. The goal is to build and maintain efficient, up-to-date computer systems and networks to optimize technology's role in business sustainability.
Responsibilities
- Set up workstations with computers and necessary peripheral devices (routers, printers, etc.)
- Check computer hardware (HDD, mice, keyboards, etc.) to ensure functionality
- Install and configure appropriate software and functions according to specifications
- Develop and maintain local networks in ways that optimize performance
- Ensure security and privacy of networks and computer systems
- Provide orientation and guidance to users on how to operate new software and computer equipment
- Organize and schedule upgrades and maintenance without deterring others from completing their work
- Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging, etc.)
- Maintain records/logs of repairs and fixes, and maintenance schedule
- Identify computer or network equipment shortages and place orders
Skills
- Proven experience as an IT Technician or relevant position
- Excellent diagnostic and problem-solving skills
- Excellent communication ability
- Outstanding organizational and time-management skills
- In-depth understanding of diverse computer systems and networks
- Good knowledge of Internet security and data privacy principles
- Working knowledge of Microsoft products at the desktop level.
Job Type: Full-time
Pay: $55,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- Dental Insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8-hour shift
Ability to commute/relocate:
- New York, NY 10282: Reliably commute (Required)
Experience:
- IT support: 2 years (Preferred)
Work Location: In person