Job Description
Job DescriptionResponsible for the deployment, centralized management, lifecycle support, and security hardening of 10ZiG thin/zero client endpoints and VDI/DaaS brokerage connections. This role ensures reliable, low-latency, and compliant virtual desktop delivery across on-premises, hybrid, or cloud-hosted architectures.Responsibilities:
- 10ZiG Manager & Infrastructure Administration:
- Install, configure, and maintain 10ZiG Manager (Linux virtual appliances or Windows server apps), including AWS-hosted or on-premises management consoles.
- Manage endpoint enrollment, DNS/DHCP discovery settings, SSL tunnels via Cloud Connectors, and security certificates.
- Firmware, OS Profiles, & Repurposing:
- Deploy, test, and push operating system configurations and firmware updates across 10ZiG platforms (NOS for Omnissa Horizon, POS, and RepurpOS for converting legacy x86 PCs).
- Use 10ZiG Repurpose or USB installer tools to convert existing workstations and deploy standardized disk images.
- VDI Broker Integration:
- Configure and troubleshoot endpoint connections to primary VDI and DaaS environments, including Omnissa (VMware) Horizon, Azure Virtual Desktop (AVD), AWS WorkSpaces, Citrix Workspace, and Parallels RAS.
- Optimize multimedia and peripheral performance (Blast Extreme, PCoIP, USB redirection, smart cards, and Microsoft Teams optimization).
- Troubleshooting & Support:
- Utilize 10ZiG Manager tools for remote shadowing, real-time client control, power scheduling, and centralized log retrieval.
- Diagnose network connectivity, protocol drops, hardware adapter issues, and unified write filter (UWF) local overlays on Windows IoT builds.
- Security & Compliance:
- Implement security baselines such as DISA STIGs, multi-factor authentication, and role-based access control (RBAC) within the management console.
- Support Authorization to Operate (ATO) and Certificate to Operate (CTO) documentation packages.
Qualifications:
- Experience: 3-5+ years in enterprise IT, focusing heavily on VDI or End-User Computing (EUC) endpoint management.
- 10ZiG Expertise: Hands-on administration of 10ZiG Manager, firmware management, and client profile deployment.
- VDI Platforms: Practical familiarity with at least one major broker (Omnissa Horizon, AVD, or AWS WorkSpaces).
- Scripting & Automation: Proficiency in PowerShell, Bash, or Python for automating configuration tasks and user profiles.
- Certifications: CompTIA Security+ (or DoD 8570/8140 IAT Level II equivalent); security clearances (such as Secret or TS/SCI) if supporting defense/government contracts.