Job Description
Job Description
Job Title: IT Support Technician
Location: Lima, OH
Mode : Contract (6+ Months) - Onsite
Duration: Long Term Contract
Job Description:
- Must possess a professional demeanor with strong customer service, consulting, and training skills.
- Experience troubleshooting and repairing desktop and laptop hardware in the field or a related environment.
- Basic understanding of networks, Intel servers, and telecom systems.
- Strong break/fix skills for desktops, workstations, notebooks, and Dell tablets.
- Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint).
- Strong Microsoft Windows operating system troubleshooting skills.
- Strong macOS troubleshooting skills (Big Sur and above).
- Ability to walk long distances across large facilities.
- Must be able to pass a background security check.
- Valid driver’s license and reliable transportation required.
- What Will Make a Candidate Stand Out.
- Experience with ticketing systems such as ServiceNow, Smart IT, or IT Connect.
- Prior experience supporting executive-level users.
- Certifications such as:
CompTIA A+ or equivalent
Microsoft MCSA (Windows 7, 8, or 10)
Networking certifications (CCNA or CCNP)
Experience with remote PC control and video conferencing tools
SCCM experience
Company DescriptionK-Tek Resourcing is a consulting organization with offices in Houston TX and St. Paul, MN. It is supported by 2 global delivery centers, located in India. With its global employee strength of over 250, K-Tek has been supporting its clients for over 9 years.
Why K-Tek
K-Tek has a tenet of excelling at delivering resources and solutions based on its experience, integrity, distinction in delivery, reduced turn-around time and the consistency at being the "First Time Right".
Vision / Mission
At K-Tek we believe in understanding the specific needs of the customer and tailor-creating innovative solutions to meet these needs. We invest in our employees and customers. We build a relation of trust with our customers through empathy, solutions and being the first time right.
K-Tek Resourcing LLC is one of the leaders in Resourcing industry with a portfolio of over 300+ consultants working at different client’s sites. Our commitment to compliance, excellent client servicing and superior quality has positioned us for sustained success.
Company Description
K-Tek Resourcing is a consulting organization with offices in Houston TX and St. Paul, MN. It is supported by 2 global delivery centers, located in India. With its global employee strength of over 250, K-Tek has been supporting its clients for over 9 years.\r\n\r\nWhy K-Tek\r\nK-Tek has a tenet of excelling at delivering resources and solutions based on its experience, integrity, distinction in delivery, reduced turn-around time and the consistency at being the "First Time Right".\r\n\r\nVision / Mission\r\nAt K-Tek we believe in understanding the specific needs of the customer and tailor-creating innovative solutions to meet these needs. We invest in our employees and customers. We build a relation of trust with our customers through empathy, solutions and being the first time right.\r\n\r\n K-Tek Resourcing LLC is one of the leaders in Resourcing industry with a portfolio of over 300+ consultants working at different client’s sites. Our commitment to compliance, excellent client servicing and superior quality has positioned us for sustained success.