Job Description
We are hiring for a 24 months 100% onsite role in Phoenix (Zip 85085).
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Skills:
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- Customer Service & Communication
- Operational discipline (ServiceNow, asset management, and compliance)
- Strong Technical Troubleshooting & Endpoint Support
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Duties:
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- Provides day-to-day technical support to employees for network infrastructure and internal systems software and hardware.
- Installs, configures and troubleshoots desktop systems, workstations, servers and network issues in a diverse environment.
- Maintains passwords, data integrity and file system security for the desktop environment.
- Communicates highly technical information to both technical and nontechnical personnel.
- Recommends hardware and software solutions, including new acquisitions and upgrades.
- May participate in development of information technology and infrastructure projects.
- May conduct training programs designed to educate an organization’s computer users about basic and specialized applications.
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