Information Technology System Analyst

Job Description

Title: IT Infrastructure Analyst – Data Networking (Cisco)

Location: Pittsburgh, PA - mostly onsite - some on-call/onsite, some remote work

The IT Infrastructure Analyst – Data Networking is responsible for supporting and maintaining enterprise network infrastructure with a focus on Cisco technologies. This role ensures reliable, secure, and high-performing network operations across a multi-site environment, with emphasis on edge networking, routing, switching, and SD-WAN

.
The ideal candidate is a hands-on networking professional with strong troubleshooting skills and experience supporting production environments. Experience within a healthcare setting is a plus due to the need for high availability and compliance-driven operation

s.
Key Responsibilit

ies
· Support and maintain Cisco-based network infrastructure including routers, switches, and edge dev

ices
· Configure and troubleshoot routing and switching across enterprise environ

ments
· Provide operational support for edge networking and WAN connectivity across multiple loc

ations
· Assist with implementation and support of SD-WAN so

lutions
· Monitor network performance, availability, and

capacity
· Perform incident response, root cause analysis, and issue r

esolution
· Collaborate with infrastructure, security, and applica

tion teams
· Maintain network documentation, diagrams, and standard

procedures
· Support network upgrades, patches, and hardware refresh

initiatives
· Follow change management and operational b

est practices
· Participate in on-call support and after-hours maintenan

ce as required

Require

d Qualifications
· Bachelor’s degree in IT, Computer Science, or related field (or equiv

alent experience)
· 3+ years of experience supporting enterprise ne

twork environments
· Hands-on experience with Cisco netw

orking technologies
·

Strong knowledge of:
o Ro

uting & Switching
o TCP/IP,

VLANs, DNS, DHCP, VP

Ns
o WAN/LAN networking
o

Edge network operations
· Proven troubleshooting a

nd problem-solving skills
· Strong communication a

nd documentation abiliti

es

Preferred Qualifications
·

Experience with Cisco SD-WAN
· Industry certificatio

ns (CCNA, CCNP, or equivalent)
· Experie

nce in a healthcare environment
· Familiarity with compliance-driven

or highly regulated environments
· Exposure to network security concepts (s

egmentation, ACL

s, secure access)

Technical

Skills
· Cisco routers and switches
·

Routing protocols (OSPF, BGP,

EIGRP)
· Layer 2 / L

ayer 3 networking
· SD-WAN t

echnologies
· Edge and branch networking
·

Network monitor

ing and diagnostics tools

Work Environment
· Hybrid or o

ffice-based role depending on business needs
· Occasional travel to

remote sites or data centers may be required
· Particip

ation in after-hours work and on-call rotation