Job Description
Job DescriptionWe are looking for a dependable Test Center Administrator to support daily testing operations in Pennsylvania. This long-term contract opportunity is ideal for someone who can deliver a detail-oriented front-desk experience while upholding strict security and administrative standards. The role requires flexibility for a part-time schedule of approximately 20 hours per week, with shifts that may vary and include Saturdays, occasional evenings, and additional hours when business needs require.
Responsibilities:
• Welcome test takers, confirm identity, and guide them through the check-in process in a detail-oriented and courteous manner.
• Enforce testing protocols by conducting required security screening procedures, including the use of handheld screening devices when needed.
• Observe examinees throughout the testing session to help preserve exam integrity and address concerns promptly.
• Respond quickly to candidate issues, escalating or resolving situations in line with site procedures and service expectations.
• Protect confidential testing materials and maintain a secure, orderly environment across all areas of the center.
• Document and report any incidents, irregularities, or behavior that falls outside established policies.
• Support administrative office tasks such as document scanning, receptionist coverage, inbound call handling, and general clerical work.
• Record candidate information accurately, including digital fingerprint capture when required at the site.
• Adapt to changing weekly schedules based on operating hours, with availability across weekday, Saturday, and occasional evening shifts.• High school diploma or equivalent is required.
• Previous experience in receptionist, clerical, office support, or customer-facing administrative work is preferred.
• Ability to work a flexible part-time schedule, including Saturdays and occasional evening hours.
• Strong attention to detail and the ability to follow security procedures consistently and accurately.
• Comfortable monitoring a quiet testing environment while maintaining professionalism and sound judgment.
• Proficiency with basic administrative tasks such as scanning documents, answering inbound calls, and handling routine office duties.
• Reliable communication skills and the ability to work effectively as part of a team.